At a Glance
- Tasks: Engage with residents, address their queries, and support the engineering team.
- Company: Join a leading contractor in social housing with a friendly atmosphere.
- Benefits: Up to £34k salary, company car or allowance, and flexible hours.
- Other info: Permanent role with opportunities for personal growth and development.
- Why this job: Be the friendly face for residents and make a real difference in their lives.
- Qualifications: Customer-facing experience and a full UK driving licence required.
The predicted salary is between 34000 - 34000 £ per year.
Build Recruitment is currently looking for 2 Resident Liaison Officers for a Lead Contractor based in Long Bennington. This is a permanent opportunity, with an expected start date within the next 4-5 weeks.
This role would suit someone who has previous experience with Resident/Customer Liaison within social housing; we are open to those from other backgrounds also. Being able to speak with people face-to-face and be a friendly face to residents while assisting with any of their queries is essential.
This role will include:
- Logging residents' issues and queries
- Relaying back to the engineering team
- Providing timely responses to resolve any issues
1 Resident Liaison Officer will be working within the Kitchens & Bathrooms team, and the other role will be working in the Retrofit team.
Company car OR monthly car allowance will be provided for the successful applicants.
Requirements:
- Must hold a full UK license to be able to drive to properties across the area
- Be customer-facing and personable
- Comfortable working alone
Salary: Up to £34,000 basic, plus car/car allowance.
Hours: 8:30am till 5pm.
If this role is of interest, please reach out today to discuss further!
Customer Liaison Officer - Long Bennington. Job in Long Bennington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At Build Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that values customer engagement and community connection. Our team members enjoy competitive salaries, a company car or monthly allowance, and opportunities for professional growth within the social housing sector, all while working in the welcoming environment of Long Bennington. Join us to make a meaningful impact in residents' lives while developing your career in a dynamic and rewarding role.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Liaison Officer - Long Bennington. Job in Long Bennington LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about being a friendly face for residents, think of examples from your past where you’ve successfully handled customer queries or resolved issues. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. You want to convey that you’re ready to represent the company and connect with residents.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Liaison Officer - Long Bennington. Job in Long Bennington LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience you have in customer liaison or social housing. We want to see how your background fits with the role, so don’t be shy about showcasing your skills!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're interested in the Customer Liaison Officer position and how you can bring a friendly face to our residents. We love a personal touch!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’d use when talking to residents. Make it easy for us to see why you’re a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Liaison Officer. Familiarise yourself with social housing issues and how to effectively communicate with residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role is all about being a friendly face for residents, prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or made someone feel heard. This will demonstrate your ability to connect with people.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an upset resident. Practice your responses to these scenarios, focusing on how you would listen, empathise, and resolve their concerns. This shows your problem-solving skills and customer focus.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics or the challenges they face. This not only shows your interest but also gives you insight into whether the company culture aligns with your values.
