At a Glance
- Tasks: Support residents with welfare and housing needs while ensuring their safety and independence.
- Company: Established charity dedicated to improving lives in the community.
- Benefits: Competitive hourly rate, pension, and team events.
- Other info: Part-time role with flexible shifts and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Knowledge of welfare and housing, strong admin skills, and excellent communication.
The predicted salary is between 13650 - 14259 £ per year.
Welfare and Housing Assistant required to support an established Charity. Working part time 17.5 hours a week, across 2-3 days alternating each week, shift hours are between 8am - 8pm and will include weekends and bank holidays. Hourly rate is 15.00 - 15.67 per hour.
The Welfare and Housing Assistant is required to provide an accurate and timely administrative service in all aspects of the day-to-day operation of the Welfare and Housing department. The purpose of the role is to ensure that residents who need additional care, support or supervision maintain their rooms, live safely, and can access services that help them to live independently.
- Ensure Residents understand and comply with Conditions of Residence
- Assist service users to understand their rights and responsibilities with regards to welfare benefits
- Provide practical help for residents with regards to accessing personal grants on their behalf
- To carry out room clearance as directed by the Welfare and Housing Manager
- Monitor the storage of residents' items in the baggage room and dispose of items
- Carry out Risk and Needs Assessments as directed and monitor residents to manage their ongoing needs
- Assist the Welfare and Housing Manager with investigating and dealing with any resident issues, complaints, or events
- In conjunction with the Welfare Team fully investigate any resident issues, complaints or events
- Follow the organisations debt management policy and procedures and act with regards to non-payment / arrears
- Monitor and check service charge payments and housing benefit on a weekly basis
Benefits:
- 15.00 - 15.67 per hour
- 13,650 - 14,259.70 per annum
- Pension
- Team events
Experience and attributes required:
- Knowledge of welfare and housing
- Previous administration experience
- Strong computer literacy to include Microsoft Excel and Word
- Excellent communication skills
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
Welfare and Housing Support Assistant. Job in Newham LilyLifestyle Jobs in London employer: United Cerebral Palsy of Georgia
As a Welfare and Housing Support Assistant with our established charity in Newham, you will be part of a compassionate team dedicated to making a real difference in the lives of residents. We offer flexible part-time hours, competitive pay, and a supportive work culture that values your contributions and encourages professional growth. Join us to enjoy meaningful work, team events, and the opportunity to develop your skills while helping others live independently.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Welfare and Housing Support Assistant. Job in Newham LilyLifestyle Jobs in London
✨Tip Number 1
Network like a pro! Reach out to people in the welfare and housing sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and values. Be ready to discuss how your skills align with their goals. Show them you're not just looking for any job, but that you're genuinely interested in making a difference.
✨Tip Number 3
Practice common interview questions related to welfare and housing support. Think about scenarios where you've helped others or managed difficult situations. This will help you articulate your experience confidently during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Welfare and Housing Support Assistant. Job in Newham LilyLifestyle Jobs in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Welfare and Housing Support Assistant role. Highlight your relevant experience in welfare and housing, and show us how your skills match what we're looking for!
Show Off Your Admin Skills:Since this role involves a lot of administrative tasks, don’t forget to mention your previous admin experience. Let us know about your computer literacy, especially with Microsoft Excel and Word, as these are key for the job.
Communicate Clearly:Excellent communication skills are a must! When writing your application, be clear and concise. We want to see that you can express yourself well, as this will be crucial when assisting residents.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare and housing. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with them. This will show that you're genuinely interested and prepared.
✨Showcase Your Admin Skills
Since the role involves a lot of administrative tasks, be prepared to talk about your previous admin experience. Bring examples of how you've organised workloads or managed multiple tasks effectively, especially under pressure.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions to help you feel more confident.
✨Demonstrate Empathy
As a Welfare and Housing Support Assistant, you'll be working closely with residents who may need extra care. Be ready to share examples of how you've shown empathy in past roles, as this will highlight your suitability for the job.