At a Glance
- Tasks: Administer Business Rates billing, collection, and customer service in local government finance.
- Company: Join a vibrant team in Newham making a real impact in local government.
- Benefits: Competitive pay of £21.41 PAYE and a chance to develop your skills.
- Other info: Inclusive recruitment process with support for all backgrounds and abilities.
- Why this job: Make a difference in your community while enhancing your customer service and numerical skills.
- Qualifications: Strong understanding of Business Rates and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newham, Greater London
Rate: 21.41 PAYE
Are you looking for an exciting opportunity to make a real impact in local government finance? Our client is seeking a dedicated Business Rates Officer to join their vibrant team! This temporary role is perfect for someone with a passion for customer service and a knack for numbers.
Purpose of the Role
As a Business Rates Officer, you will play a crucial role in administering the billing, collection, recovery, and enforcement of Business Rates. Your work will ensure that income is maximised while providing top‑notch customer service.
Key Responsibilities
- Administration: Manage the full process of valuation, billing, collection, and enforcement of Business Rates in line with legislation and council policies.
- Customer Service: Address customer inquiries through various channels, providing professional and timely advice on complex legislation and billing issues.
- Income Collection: Implement effective recovery actions to minimise arrears and maximise income, ensuring compliance with all relevant regulations.
- Systems & Performance: Utilise council IT systems to maintain accurate records and support audits while striving for continuous service improvement.
- Knowledge & Development: Stay updated on Business Rates legislation and best practices to enhance your expertise.
Essential Criteria
- Strong understanding of Business Rates legislation and processes.
- Excellent numerical reasoning and attention to detail.
- Experience in a customer‑focused environment, handling inquiries effectively.
- Familiarity with Civica's digital payment system and Academy is a plus!
What We’re Looking For
- A professional, calm approach when handling sensitive situations.
- Strong communication skills to convey complex information clearly.
- Ability to work independently and collaboratively within a team.
If you're ready to take on this rewarding challenge and contribute to your community, we want to hear from you! Join our client's team and help shape the future of Business Rates in Newham. Apply now!
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Temporary Business Rates Officer. Job in Newham LilyLifestyle Jobs in London employer: United Cerebral Palsy of Georgia
Join a dynamic team in Newham as a Temporary Business Rates Officer, where your contributions will directly impact local government finance and community welfare. Our inclusive work culture prioritises professional development and offers a supportive environment for all employees, ensuring you have the resources to excel in your role. With competitive pay and a commitment to customer service excellence, this position is perfect for those looking to make a meaningful difference while advancing their career.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Business Rates Officer. Job in Newham LilyLifestyle Jobs in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in local government finance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to Business Rates. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled inquiries or resolved issues in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Temporary Business Rates Officer. Job in Newham LilyLifestyle Jobs in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Business Rates legislation and customer service. We want to see how your skills match the role, so don’t hold back!
Show Off Your Numbers Skills:Since this role involves a lot of numerical reasoning, be sure to mention any relevant experience you have with numbers. We love seeing candidates who can demonstrate their attention to detail and analytical skills.
Be Professional and Personable:When writing your application, keep a professional tone but let your personality shine through. We’re looking for someone who can handle sensitive situations calmly while still being approachable.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Newham.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Business Rates Officer, you'll need to demonstrate your strong numerical reasoning skills. Brush up on relevant legislation and be prepared to discuss how you would handle billing and collection processes. Show them you can crunch the numbers with confidence!
✨Customer Service is Key
This role requires a passion for customer service. Think of examples from your past experiences where you've successfully handled inquiries or resolved issues. Be ready to explain how you would provide professional and timely advice on complex billing matters.
✨Familiarise Yourself with the Systems
If you have experience with Civica's digital payment system or Academy, make sure to mention it! If not, do a bit of research on these systems. Showing that you're proactive about learning will impress the interviewers and demonstrate your commitment to continuous improvement.
✨Stay Calm Under Pressure
You might face sensitive situations in this role, so it's important to convey a calm and professional approach. Prepare to discuss how you've managed challenging scenarios in the past, highlighting your communication skills and ability to work both independently and as part of a team.
