At a Glance
- Tasks: Lead the architecture and implementation of ServiceNow TSM modules in telecom.
- Company: Join a dynamic team at LilyLifestyle, a leader in tech solutions.
- Benefits: Enjoy hybrid work, competitive pay, and opportunities for long-term projects.
- Other info: Collaborative environment with mentorship opportunities and career growth.
- Why this job: Make a real impact in telecom by shaping innovative service management solutions.
- Qualifications: 10+ years in software architecture with deep telecom knowledge required.
The predicted salary is between 70000 - 90000 £ per year.
ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Hybrid work in London OUTSIDE IR per day 6 months contract with extension (long-term project).
Key Responsibilities
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
Required Skills and Experience
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
ServiceNow TSM Architect. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London-based team enjoys the flexibility of hybrid working arrangements, competitive remuneration, and opportunities for professional growth within the telecommunications sector. Join us to be part of a long-term project where your expertise will directly impact our clients' success while working alongside talented professionals in a supportive environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow TSM Architect. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecommunications field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements in ServiceNow TSM. This is a great way to demonstrate your expertise and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and understanding of the telecom industry. Be ready to discuss how you can align ServiceNow solutions with business goals, as this will show that you’re not just technically savvy but also strategic.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that job!
We think you need these skills to ace ServiceNow TSM Architect. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow TSM Architect role. Highlight your experience in telecommunications and any relevant projects you've worked on. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to architecture, design, and integration within ServiceNow TSM. Let us know what makes you tick!
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise! Make sure to mention your proficiency in JavaScript, ServiceNow APIs, and any other relevant tools. We’re looking for someone who can hit the ground running, so show us what you’ve got!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow TSM knowledge. Understand the architecture, design principles, and how it integrates with ITOM and ITIL. Be ready to discuss specific projects where you've implemented these modules and how they align with business goals.
✨Showcase Your Telecom Expertise
Since this role requires a deep understanding of the telecommunications domain, prepare examples from your past experiences that highlight your knowledge in NOC operations, service assurance, and network life-cycle management. This will demonstrate your ability to translate business requirements into technical blueprints.
✨Prepare for Technical Questions
Expect to face technical questions about JavaScript, ServiceNow APIs, and integration methods like REST and SOAP. Brush up on these topics and be ready to explain how you've used them in previous roles, especially in complex integrations with BSS/OSS systems.
✨Demonstrate Leadership and Mentorship Skills
As a TSM Architect, you'll need to guide development teams and establish best practices. Prepare to discuss your experience in mentoring developers, performing code reviews, and how you've contributed to creating a collaborative team environment.
