At a Glance
- Tasks: Lead a large-scale ServiceNow transformation for a major Telecom client.
- Company: Join a dynamic team at LilyLifestyle, a leader in tech solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a fast-paced environment.
- Why this job: Make a significant impact on transformative projects in the telecom industry.
- Qualifications: Proven experience in ServiceNow implementations and managing multi-vendor teams.
The predicted salary is between 80000 - 100000 £ per year.
We are looking for an experienced Delivery Director - with ServiceNow experience to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor delivery teams, and ensuring successful program execution using Scaled Agile methodologies (SAFe / Agile at scale). You will be responsible for strategic planning, governance, delivery management, stakeholder engagement, financial management, and risk mitigation while ensuring alignment with business objectives and technology roadmaps.
Skills required for this position:
- Experience managing ServiceNow Implementations and transformation programs
- Strong stakeholder management skills, with the ability to speak with all different types of seniorities
- The ability to manage multi-vendor environments and ensure the teams are aligned with objectives
- Experience managing large telecom or enterprise platform programs
- Experience managing multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations.
ServiceNow Delivery Director. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London office provides employees with unique opportunities for professional growth, including access to cutting-edge projects in the telecom sector and a supportive environment that encourages continuous learning. With a focus on employee well-being and a commitment to work-life balance, we ensure that our team members thrive both personally and professionally.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Delivery Director. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom and ServiceNow space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing ServiceNow transformations. Use specific examples that demonstrate your skills in stakeholder management and multi-vendor environments.
✨Tip Number 3
Prepare for interviews by brushing up on Scaled Agile methodologies. Be ready to discuss how you've applied SAFe principles in previous roles. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace ServiceNow Delivery Director. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery Director role. Highlight your ServiceNow experience and any large-scale transformation programs you've led. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've managed multi-vendor teams or overseen complex workstreams, as this will resonate with us.
Showcase Stakeholder Management Skills:Since stakeholder engagement is key, make sure to include examples of how you've successfully communicated with different seniorities. We love seeing how you’ve navigated complex environments and kept everyone aligned!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific implementations you've managed and how they align with the needs of a telecom client. Highlight your experience with ITSM, ITOM, and other relevant workstreams.
✨Showcase Your Stakeholder Management Skills
Prepare examples that demonstrate your ability to engage with stakeholders at all levels. Think about times when you successfully navigated complex relationships or resolved conflicts. This will show that you can handle the diverse seniorities you'll encounter in the role.
✨Demonstrate Your Agile Expertise
Since the role involves Scaled Agile methodologies, be ready to discuss your experience with SAFe and Agile at scale. Share specific instances where you've applied these methodologies to drive successful program execution and how you adapted them to fit different teams.
✨Prepare for Financial and Risk Management Questions
Expect questions around financial management and risk mitigation strategies. Have examples ready that illustrate how you've managed budgets and mitigated risks in previous projects. This will show that you understand the broader business objectives and can align your delivery with them.
