At a Glance
- Tasks: Lead the architecture and implementation of ServiceNow TSM modules in a dynamic telecom environment.
- Company: Join a forward-thinking company in the telecommunications sector, based in London.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for contract extension.
- Other info: Collaborative culture with mentorship opportunities and a focus on best practices.
- Why this job: Make a significant impact on telecom operations while working with cutting-edge technology.
- Qualifications: 10+ years in software architecture with deep Telecom domain knowledge required.
The predicted salary is between 70000 - 90000 £ per year.
ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Hybrid work in London OUTSIDE IR per day 6 months contract with extension (long-term project).
Key Responsibilities
- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
Required Skills and Experience
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
ServiceNow Architect TSM. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our hybrid work model promotes flexibility while fostering collaboration among talented professionals in the telecommunications sector. With a strong focus on employee growth and development, we provide ample opportunities for mentorship and skill enhancement, ensuring that our team members thrive in their careers while contributing to meaningful projects.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect TSM. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network, network, network! Get out there and connect with professionals in the telecommunications field. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews like a pro! Research the company and its projects, especially around ServiceNow TSM. We recommend practising common interview questions and even some technical scenarios related to architecture and integrations. Show them you’re not just a fit on paper, but also in person!
✨Tip Number 3
Don’t forget to showcase your past projects! Bring examples of your work that highlight your experience with ServiceNow TSM and telecom operations. We love seeing how you’ve tackled challenges and delivered results, so make sure to have those stories ready to share.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, let’s get you that ServiceNow Architect role!
We think you need these skills to ace ServiceNow Architect TSM. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with TSM, ITOM, and any relevant telecom projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past work that relate to the responsibilities mentioned in the job description.
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise, especially in JavaScript and ServiceNow APIs. We’re keen on seeing how you’ve used these skills in real-world scenarios, so be specific!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the ServiceNow TSM module and its integration with ITOM and ITIL. Brush up on your knowledge of JavaScript, REST, and SOAP APIs, as these will likely come up during technical discussions.
✨Showcase Your Telecom Expertise
Be prepared to discuss your experience in the telecommunications sector, especially around NOC operations and service assurance. Highlight specific projects where you’ve implemented telecom solutions, as this will demonstrate your domain expertise.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems related to architecture and design. Think about how you would approach defining a technical roadmap or integrating BSS/OSS systems, and be ready to explain your thought process.
✨Emphasise Leadership and Mentorship Skills
Since the role involves guiding developers and establishing best practices, be ready to share examples of how you’ve mentored others in previous roles. Discuss your approach to code reviews and how you ensure quality in development teams.
