At a Glance
- Tasks: Manage client accounts and ensure top-notch service in the events industry.
- Company: Dynamic event crewing company with a focus on client relationships.
- Benefits: Competitive salary, annual bonus, hybrid working, and generous holiday allowance.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Join a vibrant team and make a real impact in the events sector.
- Qualifications: Experience in the events industry and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.
Duties:
- Managing existing client accounts
- Handling inbound enquiries (email & phone)
- Attending site visits and client meetings
- Preparing quotes and proposals
- Taking detailed client briefs and passing to crewing teams
- Following up to gather feedback on projects ensuring smooth delivery
- Managing issues (e.g. staffing challenges, last-minute changes)
- Keeping internal systems updated
Skills / Experience:
- MUST have experience working within the events industry.
- A background in customer service, administration, account management or event crewing would be beneficial.
- Confident communicator (phone, email, face-to-face)
- Organised with good administration skills
- Located within a commutable distance of East London or Liverpool
- Full UK driving licence (Preferred)
Package:
- Basic salary: £30,000 - £35,000
- Annual Bonus
- 20 days holiday + bank holidays (rises up to 25 days with service)
- Pension
- Hybrid working
Senior Client Manager. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Senior Client Manager at our dynamic event crewing company, you will thrive in a supportive and collaborative work culture that prioritises client relationships and employee growth. With hybrid working options, competitive salary, and generous holiday allowances that increase with service, we are committed to fostering a rewarding environment where your contributions are valued and recognised. Join us in London or Liverpool and be part of a team that celebrates creativity and excellence in the events industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Manager. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the events industry and let them know you're on the hunt for a Senior Client Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its recent projects, especially in event crewing. Be ready to discuss how your experience aligns with their needs and how you can enhance client relationships.
✨Tip Number 3
Showcase your communication skills! Whether it's through a follow-up email or during an interview, make sure to demonstrate your ability to handle client inquiries confidently and professionally. This is key in a client-focused role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Senior Client Manager. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Client Manager role. Highlight your experience in the events industry and any relevant customer service or account management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the events industry and how your background makes you a perfect fit for us. Don’t forget to mention specific experiences that relate to the job description.
Show Off Your Communication Skills:As a Senior Client Manager, communication is key! Make sure your application reflects your ability to communicate effectively. Whether it's through clear writing or showcasing your phone etiquette, we want to see your skills in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and how the role of Senior Client Manager fits into their success. This will help you demonstrate your client-focused mindset during the interview.
✨Showcase Your Communication Skills
As a Senior Client Manager, you'll need to communicate effectively with clients and teams. Prepare examples of how you've successfully managed client relationships in the past, whether through phone calls, emails, or face-to-face meetings.
✨Be Ready for Problem-Solving
Expect questions about handling challenges, like staffing issues or last-minute changes. Think of specific instances where you've navigated similar situations and be ready to share how you ensured smooth delivery despite obstacles.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Bring examples of how you've managed multiple accounts or projects simultaneously. Highlight any tools or systems you use to stay organised and ensure nothing falls through the cracks.
