At a Glance
- Tasks: Negotiate rent increases and manage tenancy changes with tenants professionally.
- Company: Established property business in the heart of Marylebone.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Join a dynamic team and grow your skills in a fast-paced environment.
- Why this job: Make a real difference in tenant relationships while navigating exciting challenges.
- Qualifications: Experience in residential lettings or tenancy progression is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a well-established and professional property business based in Marylebone, is seeking a confident and organised Section 13 & Tenancy End of Tenancy Negotiator to join their team. This is a newly focused role created to support the management of rent increases following the abolition of traditional tenancy renewals. The successful candidate will act as the main point of contact for tenants regarding Section 13 notices, handling communications sensitively and professionally while negotiating mutually agreeable outcomes wherever possible. This opportunity would suit someone with a background in tenancy progression, lettings administration, or residential lettings negotiation who is confident dealing with tenants, experienced in negotiation, and comfortable managing conversations around rent increases and tenancy changes.
Key Responsibilities
- Serving Section 13 notices to tenants in line with current legislation and company procedures
- Acting as the primary point of contact for tenants regarding rent increase discussions
- Negotiating rental increases with tenants where required
- Building positive relationships with tenants while balancing landlord expectations
- Managing tenant objections and finding commercially viable solutions
- Liaising closely with landlords and internal property teams throughout the process
- Maintaining accurate records and updating internal systems accordingly
- Ensuring all communication is compliant, professional, and customer-focused
- Where tenants choose to vacate, smoothly handing over the process to the End of Tenancy team
- Supporting the wider lettings department with administrative duties where necessary
Ideal Candidate
- Previous experience within residential lettings, tenancy progression, or lettings administration
- Strong negotiation and communication skills
- Experience managing tenancy-related conversations and tenant relationships
- Good understanding of the lettings process and current rental market
- Organised, detail-oriented, and able to manage a high volume of cases
- Confident handling challenging conversations in a professional manner
- Ability to work collaboratively within a busy office environment
- Knowledge of Section 13 notices or tenancy legislation would be advantageous, although training can be provided
This Role Would Suit Someone Who Has:
- Worked in tenancy progression and moved into a lettings negotiator role
- Experience negotiating with tenants and managing tenancy changes
- A customer-focused approach combined with strong administrative ability
- A calm and professional manner when handling sensitive conversations
Section 13 & End of Tenancy Specialist. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established property business in the heart of Marylebone, where you will thrive in a supportive and professional environment. Our company values employee growth and offers comprehensive training to enhance your negotiation skills while fostering a culture of collaboration and respect. With a focus on maintaining positive tenant relationships and a commitment to compliance, this role provides a unique opportunity to make a meaningful impact in the residential lettings sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Section 13 & End of Tenancy Specialist. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your negotiation skills! Since this role involves handling sensitive conversations about rent increases, it’s crucial to be prepared. Role-play with a friend or use online resources to sharpen your approach and build confidence.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you’re interested in, like LilyLifestyle, and express your enthusiasm for their work. A friendly email can go a long way!
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you’re serious about joining our team. So, don’t hesitate—get your application in today!
We think you need these skills to ace Section 13 & End of Tenancy Specialist. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in tenancy progression and negotiation. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Section 13 & End of Tenancy Specialist role. Be sure to mention your customer-focused approach and any specific experiences that relate to the job.
Showcase Your Communication Skills:Since this role involves handling sensitive conversations, make sure your application reflects your strong communication skills. We love candidates who can convey professionalism and empathy in their writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on Section 13 notices and the current legislation surrounding them. Understanding the ins and outs of tenancy progression and rental negotiations will show that you're serious about the role and can handle the responsibilities.
✨Practice Your Negotiation Skills
Since negotiation is a key part of this job, it’s a good idea to prepare for potential scenarios you might face during the interview. Role-play with a friend or family member to get comfortable discussing rent increases and managing tenant objections.
✨Showcase Your Communication Style
This role requires a professional yet sensitive approach when dealing with tenants. Be ready to demonstrate your communication skills by sharing examples of how you've successfully navigated challenging conversations in the past.
✨Highlight Your Organisational Skills
With a high volume of cases to manage, being organised is crucial. Bring examples of how you've kept track of multiple tasks or projects in previous roles, and be prepared to discuss your methods for staying detail-oriented under pressure.
