At a Glance
- Tasks: Support rental operations by processing returned items and liaising with customers.
- Company: Join a dynamic team in the creative rental industry.
- Benefits: Gain hands-on experience and opportunities for career development.
- Other info: Collaborative culture with a focus on process improvement.
- Why this job: Be part of a fast-paced environment and make a real impact.
- Qualifications: GCSEs in English and Maths, strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a reliable and organised Rental Operations Assistant to join our team and support the efficient handling of returned hire stock and props. This role is ideal for someone with strong organisational skills, a customer-focused approach, and the ability to work effectively in a fast-paced environment.
You will play a key role in ensuring returned items are accurately processed, checked for damage, and prepared for future hire. The position also involves liaising with customers, internal teams, and supporting the wider rental operations function.
Please note: During the initial training period, you will spend time working on the warehouse floor handling trolleys and stock movement to gain product knowledge and understand the day-to-day operation of the business.
Key Responsibilities- Accurately process and sign in returned hire items and props
- Check returned stock against hire records and report any discrepancies
- Liaise with customers, production teams, and sales staff regarding returned items, damages, or missing stock
- Communicate professionally via telephone, email, and face-to-face interactions
- Photograph damaged items and maintain accurate records
- Assist the Loss and Damage Manager with stock investigations and reporting
- Ensure returned products are organised and ready to be returned to stock
- Support the smooth running of the rental operations department
- GCSEs or equivalent, including English and Maths
- Strong communication skills with a confident telephone manner
- Good organisational skills and attention to detail
- Computer literate with the ability to learn internal systems quickly
- Customer service experience preferred
- Ability to work independently and manage workload efficiently
- Able to work accurately under pressure and meet deadlines
- Positive, proactive, and hands-on approach to work
- Previous experience in rental operations, warehouse, logistics, stock control, events, or props environments
- Interest in improving processes and contributing ideas to support department development
- Understanding of social media platforms and their use within a business environment
This is a great opportunity to join a busy and collaborative team within a creative and fast-moving industry, offering hands-on experience and opportunities for development within rental operations and logistics.
Rental Operations Assistant. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
LilyLifestyle is an excellent employer, offering a dynamic and collaborative work environment in the heart of London. As a Rental Operations Assistant, you will benefit from hands-on experience in a creative industry, with ample opportunities for personal and professional growth. The company values its employees, providing a supportive culture that encourages innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rental Operations Assistant. Job in London LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and operations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to rental operations. Think about scenarios where you've demonstrated strong organisational skills or customer service, as these are key for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Rental Operations Assistant. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational skills and customer service experience. We want to see how you can bring your unique flair to the Rental Operations Assistant role!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team and how your skills align with the job description. Keep it friendly and professional!
Show Off Your Communication Skills:Since you'll be liaising with customers and internal teams, make sure your application reflects your strong communication skills. Whether it's through your writing or examples of past experiences, let us see your confident style!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Before the interview, make sure you understand the role of a Rental Operations Assistant. Familiarise yourself with the key responsibilities like processing returned items and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experiences where you've successfully managed tasks or projects. Think about times when you had to handle multiple priorities and how you kept everything on track.
✨Practice Your Communication
As you'll be communicating with customers and internal teams, practice your communication skills. Prepare for common interview questions and think about how you would explain complex ideas simply. A confident telephone manner is key, so maybe even do a mock interview with a friend.
✨Be Proactive and Positive
During the interview, demonstrate your proactive attitude. Share ideas on how you could improve processes within the rental operations department. Employers love candidates who are not just looking to fill a role but are eager to contribute to the team's success.
