At a Glance
- Tasks: Provide 2nd line support for Pega applications and troubleshoot technical issues.
- Company: United Cerebral Palsy of Georgia, a supportive and inclusive workplace.
- Benefits: Hybrid working model, immediate start, and a 12-month fixed-term contract.
- Other info: Collaborate with users and stakeholders in a dynamic environment.
- Why this job: Join a team that values problem-solving and service excellence in tech.
- Qualifications: Proven experience in Pega support and strong troubleshooting skills.
The predicted salary is between 40000 - 50000 £ per year.
United Cerebral Palsy of Georgia is seeking a Support Engineer (Pega Specialist) based in London to provide 2nd line support for Pega-based applications. Candidates must have proven Pega support experience. This role involves troubleshooting and technical support while collaborating with users and stakeholders. It offers a 12-month fixed-term contract with hybrid working (2 days onsite) and immediate start. The ideal candidate enjoys solving technical issues and maintaining service excellence.
Pega Support Engineer (2nd Line) – Hybrid London employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer that values innovation and collaboration, offering a supportive work culture where employees can thrive. With a focus on professional growth, this role provides opportunities to enhance your technical skills while working in a hybrid environment in London, allowing for a balanced work-life dynamic. Join us to make a meaningful impact while enjoying the benefits of a flexible work schedule and a commitment to service excellence.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pega Support Engineer (2nd Line) – Hybrid London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work with Pega. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Pega knowledge. We all know that technical questions can be tricky, so practice troubleshooting scenarios and think of examples where you've maintained service excellence.
✨Tip Number 3
Show your passion for problem-solving! During interviews, share stories about how you tackled tough technical issues in the past. This will demonstrate your ability to thrive in a 2nd line support role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Pega Support Engineer (2nd Line) – Hybrid London
Some tips for your application 🫡
Show Off Your Pega Skills:Make sure to highlight your proven Pega support experience in your application. We want to see how you've tackled technical issues in the past, so don’t hold back on those examples!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. We love it when candidates connect their experiences directly to the job description, especially around troubleshooting and user collaboration.
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to keep your application professional. Share your passion for solving technical problems and maintaining service excellence, but let your personality shine through too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Pega Inside Out
Make sure you brush up on your Pega knowledge before the interview. Be ready to discuss your previous experiences with Pega support, including specific challenges you've faced and how you resolved them. This will show that you’re not just familiar with the platform but also capable of troubleshooting effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of technical issues you've solved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to maintain service excellence, which is crucial for this role.
✨Understand the Company Culture
Research United Cerebral Palsy of Georgia and their mission. Understanding their values and how they align with your own can give you an edge. During the interview, express how your approach to support aligns with their commitment to service excellence and collaboration.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their current Pega projects or how they measure success in the support team. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.
