At a Glance
- Tasks: Deliver personalised cruise experiences and build lasting client relationships.
- Company: Join a forward-thinking luxury cruise brand with a supportive team.
- Benefits: Competitive salary, generous leave, company discounts, and exciting familiarisation trips.
- Other info: Hybrid working available within 100 miles of London.
- Why this job: Transform the way clients experience cruises in a creative, agile environment.
- Qualifications: Experience in small ship or expedition cruise sales is essential.
The predicted salary is between 30000 - 40000 £ per year.
Platinum Travel Recruitment are collaborating with a fabulous forward-thinking elite cruise brand that offers Luxury Ocean, Expedition, & Specialist Cruises in unique and niche destinations worldwide. Please note only suitable candidates who have sold and been on Expedition / Small-Ship Cruises will be considered for this role. Due to remarkable growth, we are now seeking an experienced Expedition Small-Ship Cruise Consultant to join our client's supportive and friendly cruise team, hybrid working. Remote working is possible within 100 miles of London for the right candidate.
This is not just another cruise sales role; our client has a service-first approach to selling cruises with an agile leadership style that fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Expedition Cruise Specialist shall be supported by a fresh and energising way of working. This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different. Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression, and many other benefits are on offer.
Expedition Small-Ship Cruise Consultant Duties:
- Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - everything is handled with precision and care.
- Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clients' tastes.
- Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role - it’s a consultative, relationship-driven position.
- Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
- Oversee that all logistical elements – such as documentation, transfers, and special requests – are handled seamlessly from the client’s perspective and with precision and care.
- Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.
Expedition Small-Ship Cruise Consultant Essential Requirements:
- Hands-on experience in small ship / expedition cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.
- In-depth knowledge of small ship & expedition cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings – particularly within the luxury, expedition, and niche sectors.
- Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.
Expedition Small-Ship Luxury Cruise Consultant Benefits:
- Full-time 2 days a week office/3 days a week homeworking
- Competitive salary and commission structure
- Generous annual leave allowance
- Significant company discount for personal cruise bookings
- Opportunities to join familiarisation trips
- A collaborative, creative, and energising work environment
- Plus many more benefits
Locations ideal for the Expedition Small-Ship Luxury Cruise Consultant role include: Putney, Guildford, Leatherhead, Godaming, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding areas.
Luxury Expedition Cruise Consultant. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a forward-thinking elite cruise brand that prioritises a service-first approach and fosters a supportive, creative work culture. As a Luxury Expedition Cruise Consultant, you'll enjoy a lucrative salary, generous benefits including health care and pension, and opportunities for career progression, all while working in a hybrid model from the comfort of your home or our vibrant London office. With a focus on personalised client experiences and continuous professional development, this role offers a unique chance to thrive in the luxury cruise industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Expedition Cruise Consultant. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the cruise industry and let them know you're on the hunt for a new role. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with recruiters or during interviews, share your personal experiences with small-ship and expedition cruises. This will demonstrate your passion and knowledge, making you stand out from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like the elite cruise brand we’re collaborating with. Express your interest and ask about potential opportunities – you never know what might come up!
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you land that dream job. Plus, applying through us can give you an edge, as we know the ins and outs of the industry and can help you shine in your application.
We think you need these skills to ace Luxury Expedition Cruise Consultant. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your hands-on experience with small ship and expedition cruises. We want to see how you've turned enquiries into bookings and smashed those sales targets!
Personalise Your Application:Tailor your application to reflect the service-first approach we value. Share examples of how you've built long-term relationships with clients and provided that premium, personalised experience.
Communicate Clearly:Your written communication skills are key! Use a professional yet friendly tone in your application, just like you would when engaging with clients over email or phone.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Expedition Cruises
Make sure you brush up on your knowledge of small-ship and expedition cruises. Familiarise yourself with different cruise lines, itineraries, and onboard offerings. Being able to discuss specific experiences and recommendations will show your passion and expertise.
✨Personalise Your Approach
Since this role is all about delivering a premium, personalised experience, think about how you can demonstrate this in your interview. Prepare examples of how you've tailored experiences for clients in the past, and be ready to share your ideas on how to enhance client relationships.
✨Showcase Your Communication Skills
Exceptional communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a mock call or email response to a client inquiry to showcase your professional yet personable style.
✨Emphasise Your Sales Success
Be ready to discuss your track record in converting enquiries into bookings. Highlight specific achievements and how you’ve surpassed sales targets in previous roles. This will help demonstrate that you’re not just a salesperson, but a consultative partner in the client’s journey.
