At a Glance
- Tasks: Support users and maintain IT infrastructure across multiple offices.
- Company: Forresters IP LLP, a leading intellectual property firm with a modern approach.
- Benefits: Competitive salary, flexible hours, 26 days leave, and health cash plan.
- Other info: Enjoy social events and a supportive workplace culture.
- Why this job: Join a friendly team and grow your IT skills in a dynamic environment.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Location: London
Salary: Competitive
Vacancy Type: Permanent, Full Time
Closing date: 5th of June 2026
About Us
Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients requirements. We are rated as one of the leading intellectual property firms in the UK.
The Role
We are currently recruiting an IT Engineer to join our friendly team in our London office. This position is an ideal opportunity for someone who already has some experience in a similar role and is looking to build upon this experience and learn new skills to continue their career.
As an IT Engineer you will carry out all manner of IT support duties including first/second line support to users across the firm including three remote sites. Regular travel to our other UK offices will be required, occasionally at short notice.
Main duties and responsibilities
You will play a key role in supporting users across all Forresters offices while helping to maintain and improve the organisation’s IT infrastructure. The role involves participating in IT projects, maintaining documentation, and providing technical support across servers, networking, databases, and end‑user systems.
Key responsibilities
- Leading and supporting IT projects, including server installations, database management, and IT security initiatives.
- Installing and configuring computer hardware and software.
- Providing technical support for users, including troubleshooting hardware, software, and peripheral issues.
- Liaising with third‑party support providers to resolve technical problems.
- Collaborating with and supporting other members of the IT team.
- Performing and monitoring backup checks to ensure data integrity and system reliability.
Essential skills required for this role
- Demonstrable experience working in a fast‑paced IT support environment, in a professional services company.
- Strong communication skills, with the ability to interact professionally with users, colleagues, management, and third‑party providers both in person and over the phone.
- Able to deal with queries efficiently, prioritising and logging issues, and acting accordingly.
Technical skills
Essential Experience
- Server builds including application software.
- Workstation and laptop builds (Windows 11, device imaging).
- Creating and maintaining users (e.g. Windows AD domain 2016 and above, Entra, Exchange Online, MS Office 365).
- User support (e.g. PC driver and hardware issues, software issues, printer issues, telephony).
- Mobile telephony and device support (Apple iOS based devices, or similar).
- Project Skills (e.g. new software roll‑out, new hardware roll‑out, documentation of key work).
Desirable Experience
- IPMS systems.
- Document management systems.
- CRM systems.
- Digital dictation.
- SaaS and other cloud‑based systems.
Qualifications
The following certifications would be beneficial:
- Microsoft certifications.
- COMPTIA certifications.
The Package
- An attractive and competitive salary based on experience.
- A pleasant, supportive and friendly working environment.
- Flexible working core hours and hybrid working.
- 35 hour week.
- 26 days annual leave, increasing by one day with each complete year of service, to a maximum of 31 days, in addition to bank holidays.
- Life Assurance cover.
- Employee Assistance Programme.
- Mutual pension contribution of up to 5%.
- Smart casual dress code.
- Giving Something Back – a paid day off once a year to volunteer at a charity of your choice.
- Access to our Perks which provides discount codes or money back on different websites including gym membership.
- Social events.
After successful completion of probationary period
- Health Cash plan.
- Cyclescheme.
- Season Ticket Loan.
- Enhanced family friendly benefits.
IT Engineer. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Forresters IP LLP is an exceptional employer, offering a supportive and friendly work environment in the heart of London. With a commitment to employee growth, we provide opportunities for skill development through engaging IT projects and a flexible working culture that promotes work-life balance. Our competitive benefits package, including generous annual leave and unique initiatives like paid volunteer days, makes us a standout choice for those seeking a meaningful career in a modern, dynamic firm.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT scenarios. Brush up on your troubleshooting skills and be ready to demonstrate your technical knowledge. We want to see how you think on your feet!
✨Tip Number 3
Show off your passion for IT! During interviews, share your personal projects or any tech-related hobbies. This helps us see your enthusiasm and commitment to the field.
✨Tip Number 4
Apply through our website for the best chance of landing that IT Engineer role! It’s the quickest way for us to get your application in front of the right people. Don’t miss out!
We think you need these skills to ace IT Engineer. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Engineer role. Highlight relevant experience and skills that match the job description, like your server builds and user support expertise. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for Forresters. Don’t forget to mention any specific projects or achievements that showcase your skills.
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate how you've effectively interacted with users and colleagues in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills before the interview. Familiarise yourself with server builds, workstation setups, and user support issues. Being able to discuss your hands-on experience with Windows 11, Active Directory, and cloud-based systems will show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
As an IT Engineer, you'll need to interact with users and colleagues regularly. Practice explaining complex technical concepts in simple terms. During the interview, demonstrate your ability to communicate effectively by answering questions clearly and engagingly.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you've successfully resolved technical issues or led IT projects. This will help you showcase your practical knowledge and how you handle real-world challenges.
✨Research Forresters IP LLP
Take some time to learn about Forresters IP LLP and their approach to intellectual property. Understanding their values and recent projects can help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions at the end of the interview.
