At a Glance
- Tasks: Lead a major IT transformation programme for a FTSE 250 organisation.
- Company: Join a dynamic FTSE 250 company with ambitious growth plans.
- Benefits: Competitive daily rate, hybrid work model, and opportunity to influence change.
- Other info: Ideal for those looking to drive innovation in a complex environment.
- Why this job: Make a significant impact on infrastructure and service management in a transformative role.
- Qualifications: Strong technical background in infrastructure and service management required.
We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it.
As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations.
We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape.
Key responsibilities include:- Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing.
- Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities.
- Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced.
- Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required.
- Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model.
- Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management.
- Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making.
The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments.
Interim Head of Infrastructure Transformation Program. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As an Interim Head of Infrastructure Transformation at a prestigious FTSE 250 organisation in London, you will be part of a dynamic team driving significant IT transformation initiatives. The company fosters a collaborative work culture that values innovation and professional growth, offering competitive daily rates and the opportunity to influence strategic decisions at the executive level. With a focus on employee development and a commitment to operational excellence, this role provides a unique chance to shape the future of infrastructure and service management in a thriving environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Interim Head of Infrastructure Transformation Program. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to make those personal connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their current infrastructure challenges and think about how your experience aligns with their needs. We want you to walk into that interview feeling confident and ready to impress!
✨Tip Number 3
Showcase your expertise! Bring along examples of past projects or transformations you've led, especially those that relate to infrastructure and service management. We believe that demonstrating your hands-on experience can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can contribute to our mission, so make sure you put your best foot forward!
We think you need these skills to ace Interim Head of Infrastructure Transformation Program. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Interim Head of Infrastructure Transformation. Highlight your experience in IT transformation, infrastructure management, and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in similar positions and how you can contribute to our ambitious growth plans.
Showcase Your Technical Skills:Since this role requires a strong technical foundation, don’t shy away from getting into the nitty-gritty. Mention your expertise in networks, cloud platforms, and service management tools. We love candidates who can engage with technical details confidently!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Infrastructure Inside Out
Make sure you brush up on your technical knowledge regarding networks, servers, cloud platforms, and databases. Be prepared to discuss specific technologies you've worked with and how they relate to the role. This will show that you’re not just familiar with the concepts but can engage in detailed discussions.
✨Articulate Your Transformation Vision
Think about how you would define a credible transformation journey for the organisation. Be ready to share your ideas on best practices in infrastructure and service management, and how you would approach creating a robust roadmap. This demonstrates your strategic thinking and ability to lead.
✨Prepare for Executive-Level Engagement
Since this role involves working closely with the Board, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated complex technical details to non-technical stakeholders in the past. This will highlight your ability to bridge the gap between technical and executive conversations.
✨Showcase Your Problem-Solving Skills
Be ready to discuss challenges you've faced in previous roles, particularly around infrastructure and service management. Think of specific instances where you identified issues with third-party providers or internal processes and how you approached resolving them. This will illustrate your proactive mindset and capability in driving change.
