At a Glance
- Tasks: Lead a major IT transformation programme for a FTSE 250 organisation.
- Company: Join a dynamic FTSE 250 company with ambitious growth plans.
- Benefits: Competitive daily rate, hybrid working, and impactful leadership role.
- Other info: Opportunity to work at executive level with excellent career advancement potential.
- Why this job: Shape the future of infrastructure and service management in a leading organisation.
- Qualifications: Strong technical background in infrastructure and service management required.
We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it.
As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations.
We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape.
Key responsibilities include:- Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing.
- Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities.
- Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced.
- Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required.
- Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model.
- Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management.
- Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making.
The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments.
Head of Infrastructure Transformation. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a leading FTSE 250 organisation, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises innovation and employee development. Our London-based team enjoys the benefits of hybrid working, competitive remuneration, and the opportunity to lead transformative projects that shape the future of our IT landscape. Join us to be part of a forward-thinking environment where your expertise in infrastructure transformation will be valued and rewarded.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Infrastructure Transformation. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or meetups related to IT transformation. Engaging with others in the field can lead to valuable connections and insider info on job openings.
✨Tip Number 2
Show off your expertise! Create a portfolio or a LinkedIn profile that highlights your past projects and achievements in infrastructure and service management. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Don’t be shy about reaching out! If you see a role that excites you, apply through our website and follow up with a friendly email to the hiring manager. A little persistence can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and understanding the company’s current infrastructure landscape. Being able to discuss their challenges and how you can help will make a great impression.
We think you need these skills to ace Head of Infrastructure Transformation. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in infrastructure and service management, and don’t forget to mention any relevant projects that showcase your skills in IT transformation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific achievements that align with the responsibilities listed in the job description, and show us your passion for driving transformation.
Showcase Your Technical Skills:We want to see your technical prowess! Be sure to include details about your experience with networks, cloud platforms, and ITSM processes. The more we can see your hands-on experience, the better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Infrastructure Inside Out
Make sure you brush up on your technical knowledge regarding networks, servers, cloud platforms, and databases. Be prepared to discuss specific technologies you've worked with and how they relate to the role. This will show that you’re not just a leader but also have the technical chops to back it up.
✨Articulate Your Transformation Vision
Think about how you would define a credible transformation journey for the organisation. Be ready to share your ideas on what best practices look like in infrastructure management and how you would approach the target state. This demonstrates your strategic thinking and ability to align with the company's ambitious growth plans.
✨Engage with Real-World Examples
Prepare to share specific examples from your past experiences where you successfully led infrastructure transformations. Highlight challenges you faced, how you overcame them, and the impact of your decisions. This will help the interviewers see your practical experience in action.
✨Show Your Collaborative Spirit
Since this role involves working closely with various teams, be ready to discuss how you’ve collaborated with other departments in previous roles. Emphasise your ability to engage with Cyber, Architecture, and Data leadership, as well as your experience in aligning different stakeholders towards a common goal.
