At a Glance
- Tasks: Lead global event operations, ensuring excellence in logistics and customer engagement.
- Company: Fast-growing intelligence and events organisation with a vibrant culture.
- Benefits: Hybrid working, strong wellbeing benefits, and a collaborative environment.
- Other info: Dynamic role with opportunities for innovation and career growth.
- Why this job: Join a high-growth company and make a strategic impact in the events industry.
- Qualifications: 7+ years in B2B event operations with leadership experience.
The predicted salary is between 60000 - 80000 £ per year.
Founded in 2009, this fast-growing intelligence and events organisation empowers decision-makers in digital infrastructure through proprietary data, actionable insight and deep sector analysis across datacentres, fibre, telecoms, towers and cloud. Its market-leading conferences and awards connect senior dealmakers across EMEA, APAC and the US. With 40%+ annual growth over the past five years and significant investment in product and international expansion, the business is scaling from 65 to 100+ employees over the next 3-5 years.
Role Overview
The Head of Event Operations leads the operational strategy and delivery of all global events, ensuring excellence across logistics, onsite experience and customer engagement. As budget owner, the role manages the full event P&L, investment priorities and direct costs. Working closely with Commercial, Production, Marketing and wider teams, this highly visible, customer-facing role ensures every event aligns with commercial and strategic objectives while driving innovation, process optimisation and continuous improvement.
Key Responsibilities
- Lead operational delivery of all conferences and awards across EMEA, APAC and the US.
- Manage, mentor and develop the Event Operations team; act as the functional lead for the department.
- Own the event P&L, build budgets, track performance and model cost scenarios.
- Develop onsite strategies to elevate attendee engagement, satisfaction and overall event flow.
- Oversee end-to-end event delivery, including staffing plans, supplier coordination, risk assessments and H&S compliance.
- Lead venue sourcing and contract negotiation on 2-3 year cycles; maintain venue performance data.
- Source and manage contractors (AV, furniture, graphics, branding) and negotiate high-value contracts.
- Partner with Sponsorship Sales to deliver branding inventory and manage post-sale fulfilment.
- Build structured processes for sponsor communication, fulfilment reporting and renewal support.
- Collaborate with Subscriptions, Editorial and Commercial teams to ensure their objectives are met onsite.
- Introduce and champion new technologies, tools and operational enhancements to improve efficiency.
- Benchmark against industry events, identifying opportunities to innovate and elevate the attendee experience.
- Contribute to wider business operations including travel, expenses, risk, insurance and supplier processes.
- Develop dashboards and KPIs to track operational performance and drive continuous improvement.
Required Experience & Skills
- 7+ years in B2B event operations; 1-2 years in a leadership role.
- Experience delivering events for finance, professional services or related sectors.
- Strong financial acumen and experience owning budgets.
- Proven negotiation of high-value venue contracts (500k+).
- Excellent project management, attention to detail and cross-functional collaboration.
- Strong presentation skills and an innovative, customer-centric mindset.
Why Join
A high-growth, premium events business offering strategic influence, hybrid working, strong wellbeing benefits, a collaborative values-led culture and a vibrant London office environment.
Head of Global Event Operations. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and rapidly expanding events organisation that champions innovation and excellence in the digital infrastructure sector. With a strong focus on employee wellbeing, hybrid working options, and a collaborative culture, this company offers exceptional growth opportunities for its team members in a vibrant London office. As the Head of Global Event Operations, you will play a pivotal role in shaping the future of high-profile events while being supported by a dedicated team and a commitment to continuous improvement.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Global Event Operations. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the company. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its events. We recommend you come armed with insights about their past conferences and awards. Show them you’re genuinely interested and ready to contribute to their growth!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your experience aligns with their needs. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. We believe it shows your enthusiasm and professionalism, making you stand out from the crowd.
We think you need these skills to ace Head of Global Event Operations. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Global Event Operations role. Highlight your event management experience, especially in B2B settings, and don’t forget to showcase your leadership skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about event operations and how your background makes you the perfect fit for our team. Be sure to mention any innovative strategies you've implemented in past roles.
Showcase Your Financial Acumen:Since you'll be managing budgets and P&L, it's crucial to demonstrate your financial expertise. Include specific examples of how you've successfully managed budgets or negotiated high-value contracts in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Events Inside Out
Before the interview, dive deep into the company's past events and understand their unique selling points. Familiarise yourself with their target audience and the sectors they operate in. This will not only show your genuine interest but also help you discuss how you can elevate their event operations.
✨Showcase Your Financial Savvy
Since the role involves managing budgets and P&L, be prepared to discuss your experience with financial management. Bring examples of how you've successfully managed event budgets in the past, including any cost-saving strategies or innovative financial solutions you've implemented.
✨Demonstrate Leadership Skills
As a potential leader of the Event Operations team, it's crucial to highlight your mentoring and team development experiences. Share specific instances where you've guided a team through challenges or improved team performance, showcasing your ability to inspire and lead.
✨Be Ready to Innovate
This role requires a forward-thinking mindset, so come prepared with ideas on how to introduce new technologies or processes that could enhance event delivery. Think about industry trends and how they could apply to the company's events, and be ready to discuss these during your interview.
