At a Glance
- Tasks: Manage inbound calls, investigate fraud cases, and ensure a positive customer experience.
- Company: Join United Cerebral Palsy of Georgia in Glasgow, a supportive workplace.
- Benefits: Earn up to £28,500, plus pension, annual leave, and discounts.
- Other info: Training provided with opportunities for career growth.
- Why this job: Make a difference by protecting customers from fraud while developing your skills.
- Qualifications: 2 years of Financial Services experience and strong communication skills.
The predicted salary is between 28500 - 28500 € per year.
United Cerebral Palsy of Georgia is hiring a Fraud Specialist for their office in Glasgow. This full-time position involves managing inbound customer service calls, investigating fraud cases, and providing a positive customer experience.
Candidates must have a minimum of 2 years of Financial Services experience in the UK and possess excellent communication skills. Training is provided, and a salary up to £28,500 is offered depending on experience.
The role includes key benefits such as a workplace pension, annual leave, and discounts.
Fraud Risk Advisor - Inbound Banking Support (Glasgow) in London employer: United Cerebral Palsy of Georgia
United Cerebral Palsy of Georgia is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. Located in Glasgow, this role as a Fraud Risk Advisor not only provides competitive benefits such as a workplace pension and annual leave but also fosters a collaborative environment where your contributions are valued and recognised. With comprehensive training and opportunities for growth within the financial services sector, you can build a rewarding career while making a meaningful impact.
Contact Detail:
United Cerebral Palsy of Georgia Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Risk Advisor - Inbound Banking Support (Glasgow) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who’ve worked in fraud risk. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Brush up on common fraud scenarios and how you’d handle them. We want you to showcase your problem-solving skills and customer service experience, so practice makes perfect!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team at United Cerebral Palsy of Georgia.
We think you need these skills to ace Fraud Risk Advisor - Inbound Banking Support (Glasgow) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in Financial Services. We want to see how your skills match the role of a Fraud Risk Advisor, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud prevention and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Show Off Your Communication Skills:Since this role involves managing customer service calls, we need to see your communication skills in action. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Fraud Basics
Make sure you brush up on the fundamentals of fraud detection and prevention. Familiarise yourself with common fraud schemes, especially those relevant to inbound banking. This will show your potential employer that you’re not just a candidate, but someone who understands the industry.
✨Showcase Your Communication Skills
Since this role involves managing customer service calls, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family where you can simulate handling customer inquiries and resolving issues effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific fraud cases or customer interactions. Think of examples from your past experience where you successfully resolved issues or identified fraudulent activity. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research United Cerebral Palsy of Georgia
Take some time to learn about the organisation’s mission and values. Understanding their commitment to providing a positive customer experience will help you align your answers with what they’re looking for. It also shows genuine interest in the role and the company.
