At a Glance
- Tasks: Recover debts efficiently while ensuring compliance with legislation and local policy.
- Company: Join a dynamic team at LilyLifestyle in London with a focus on customer service.
- Benefits: Earn £20.08 per hour, enjoy hybrid work, and develop your negotiation skills.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by helping the community manage their finances effectively.
- Qualifications: Strong communication, analytical skills, and knowledge of debt recovery processes required.
The predicted salary is between 39200 - 39200 £ per year.
Contract - ongoing
£20.08 per hour PAYE - APPROX £39,200.00 per annum
Location: HA9 0FJ / hybrid - 1-2 days in office, 3-4 days work from home
Full time
Knowledge (please specify all essential criteria)
- Excellent verbal, written debt recovery negotiation skills.
- Strong numerical, analytical, problem solving and decision-making skills.
- Knowledge of what is important when delivering good customer service in a very diverse environment.
- Knowledge of the debt recovery and enforcement process relating to at least one of the following: county and/or magistrates court.
Purpose
The post holder is required to recover and enforce collection for debts including Council Tax (NEC) Sundry (Oracle Advanced Collections) and/or any debt recovery portfolio managed within the Council. To recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council's Debt Recovery policy. Ensure that all debt is collected in accordance with prevailing legislation, case law and local policy.
We are an equal opportunity agency.
Debt Recovery Officer. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Debt Recovery Officer with us, you will join a dynamic team in London that values collaboration and innovation. We offer a hybrid work model that promotes work-life balance, alongside competitive pay and opportunities for professional development within a supportive environment. Our commitment to diversity and excellent customer service ensures that you will thrive in a role that is both meaningful and rewarding.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Officer. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the debt recovery field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Think of real-life scenarios where you've successfully resolved issues, especially in customer service. This will show you're ready to tackle the challenges of a Debt Recovery Officer.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that fit your skills and interests. Tailor your approach to each company’s culture and mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Debt Recovery Officer. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent verbal and written debt recovery negotiation skills in your application. We want to see how you can communicate effectively, especially when it comes to handling sensitive situations.
Be Specific About Your Experience:When detailing your experience, be specific about your knowledge of the debt recovery process, especially if you've worked with county or magistrates courts. We love seeing real examples that demonstrate your understanding of the field.
Customer Service Matters:Don’t forget to mention your approach to delivering great customer service in diverse environments. We value candidates who can balance assertiveness in debt recovery with empathy towards customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Debt Recovery Stuff
Make sure you brush up on the debt recovery process, especially regarding Council Tax and other relevant debts. Familiarise yourself with the legislation and local policies that govern these areas, as this will show your potential employer that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role involves dealing with a diverse range of customers, be prepared to discuss how you’ve handled challenging situations in the past. Think of specific examples where you provided excellent customer service while negotiating debt recovery.
✨Demonstrate Analytical Prowess
Highlight your numerical and analytical skills during the interview. Be ready to explain how you've used these skills to solve problems or make decisions in previous roles. You might even want to prepare a scenario where you successfully analysed a situation to recover a debt.
✨Practice Your Communication Skills
Since excellent verbal and written communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using online resources to refine your negotiation techniques and ensure you come across as confident and professional.
