At a Glance
- Tasks: Lead technical cash management projects and ensure seamless client solutions.
- Company: Join a dynamic team at a leading global payments solutions provider.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and innovation.
- Why this job: Make a real impact in the world of payments while enhancing client satisfaction.
- Qualifications: Experience in client-facing roles with strong project management skills required.
The predicted salary is between 40000 - 50000 £ per year.
Fully onsite
Contract Length: 12 Months
Location: Bromley, Greater London
Are you an experienced Client Services Analyst with a passion for delivering exceptional client-facing solutions? Our client is seeking a skilled professional to join their team and play a crucial role in the migration of Cash Management and Treasury bulk file payments and reporting solutions for their Global Payments Solutions (GPS) clients. If you thrive in a dynamic environment and enjoy project management, this opportunity could be perfect for you.
Key Responsibilities
- Project Management: Lead the implementation of technical cash management solutions for our EMEA GPS client base. This will involve managing connectivity through CashPro File import, 'host to Host' channels, EBICS, and SWIFT for various electronic payment and collection types, as well as reporting. Familiarity with industry standards (ISO20022) and proprietary file formats is essential.
- Delivery Oversight: Ensure successful project delivery and execution, aligning with agreed timelines. Your role will be pivotal in driving clients to realise new revenue opportunities promptly while meeting their expectations.
- Stakeholder Coordination: Collaborate closely with clients to establish clear implementation timelines. Maintain open lines of communication regarding project status, identifying potential issues, and proposing effective resolution steps within set deadlines.
- Technical Support: Assist clients with technical connectivity and file testing to optimise Straight Through Processing (STP) for transactions. Your expertise will help ensure a seamless transition and enhance client satisfaction.
- Internal Collaboration: Work in partnership with internal business partners as needed to expedite project resolutions, ensuring a smooth implementation process.
Qualifications
- Proven experience in a client-facing technical integration role, preferably within cash management or treasury services.
- Strong understanding of payment processing, including EBICS, SWIFT, and various electronic payment formats.
- Familiarity with ISO20022 standards and proprietary financial file formats.
- Excellent project management skills with a track record of delivering projects on time and within scope.
- Strong communication and interpersonal skills to effectively liaise with clients and stakeholders.
- Ability to work independently and collaboratively in a fast-paced environment.
Adecco Group UK & Ireland is an Equal Opportunities Employer.
Client Services Analyst - Payments. Job in Bromley LilyLifestyle Jobs in London employer: United Cerebral Palsy of Georgia
As a Client Services Analyst - Payments in Bromley, you will be part of a dynamic team dedicated to delivering exceptional client solutions within the Global Payments Solutions sector. Our company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities for professional advancement while ensuring a supportive environment. With a focus on innovation and client satisfaction, we provide a unique chance to make a meaningful impact in the financial services industry.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Analyst - Payments. Job in Bromley LilyLifestyle Jobs in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Client Services Analyst role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its payment solutions. Familiarise yourself with their projects and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your project management skills! Be ready to discuss specific examples of how you've successfully managed client projects in the past. Highlight your ability to meet deadlines and resolve issues, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Client Services Analyst - Payments. Job in Bromley LilyLifestyle Jobs in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in client-facing roles and project management. Use keywords from the job description to show we’re on the same page!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've successfully managed projects or improved client satisfaction in previous roles.
Showcase Your Technical Skills:Since this role involves technical cash management solutions, don’t forget to mention your familiarity with EBICS, SWIFT, and ISO20022 standards. We want to see your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Payment Processing Inside Out
Make sure you brush up on your knowledge of payment processing systems like EBICS and SWIFT. Being able to discuss these in detail will show that you're not just familiar with the terms, but you understand how they work in practice.
✨Project Management is Key
Prepare to talk about your project management experience. Have specific examples ready where you've successfully led a project, especially in cash management or treasury services. This will demonstrate your ability to deliver results under pressure.
✨Communication is Crucial
Since this role involves liaising with clients and stakeholders, think of instances where your communication skills made a difference. Be ready to explain how you keep everyone informed and manage expectations during a project.
✨Show Your Problem-Solving Skills
Think of challenges you've faced in previous roles and how you resolved them. Highlighting your ability to identify issues and propose effective solutions will show that you're proactive and can handle the dynamic environment of the job.
