At a Glance
- Tasks: Service and maintain fire safety systems while delivering top-notch customer service.
- Company: Join a growing engineering team focused on fire and life safety.
- Benefits: Competitive salary, uniform, tools, company van, 24 days holiday, and pension.
- Other info: Flexible remote and field-based work with ongoing training opportunities.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Strong technical knowledge of fire systems and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced and customer focused Call Out & Repairs Engineer to join a growing engineering team specialising in fire safety and life safety systems. This role involves carrying out servicing, maintenance, fault finding, remedial works, and small low-voltage installations, with a strong focus on first-time fixes and delivering excellent customer service.
Salary: Competitive
Location: Sutton / Remote Working
Hours: Full Time 45 Hours Per Week
Benefits: Uniform, tools, phone, company van & fuel card (work only), 24 days hols + BHs and pension
Key Responsibilities:
- Service, maintain, fault find, and carry out remedial works on:
- Fire Alarm Systems
- Emergency Lighting
- AOV Systems
- Dry Riser Interims
- Disabled Refuge Systems
- HHE Systems
- Complete minor low-risk 230v remedial and installation works where required.
- Survey and report on existing fire and life safety systems, providing recommendations for improvements.
- Ensure all work is completed in line with current British Standards and company procedures.
- Organise workloads effectively and communicate proactively with office staff regarding progress, delays, or issues.
- Represent the company professionally while building strong relationships with customers, colleagues, and management.
- Participate in the on-call rota and remain flexible to meet operational requirements.
- Maintain high standards of Health & Safety compliance at all times.
- Attend training and actively support continuous professional development.
Skills & Experience:
- Strong technical knowledge of fire alarm and emergency lighting systems.
- Experience carrying out fault finding and remedial works.
- Experience with AOV, dry risers, disabled refuge, and HHE systems is advantageous.
- Relevant industry qualifications are desirable.
- Previous on-call experience is beneficial.
- Ability to work independently and manage workloads effectively.
- Excellent communication and customer service skills.
- Reliable, organised, professional, and solution focused approach.
What’s on Offer:
- Full-time permanent role
- Remote and field-based working
- Ongoing training and development opportunities
- Supportive and professional working environment
Call Out & Repairs Technician. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive engineering team in London as a Call Out & Repairs Technician, where your expertise in fire safety systems will be valued and rewarded. With competitive salary packages, comprehensive benefits including tools, uniform, and a company van, along with a strong emphasis on professional development and a flexible working environment, this role offers a meaningful opportunity to make a difference in the community while advancing your career. Experience a culture that prioritises customer service excellence and teamwork, ensuring you thrive both personally and professionally.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Call Out & Repairs Technician. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety and engineering sectors. Attend industry events or join relevant online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio or a LinkedIn profile that highlights your experience with fire alarm systems, emergency lighting, and other relevant technologies. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to fire safety systems. Be ready to discuss your previous experiences with fault finding and remedial works, as well as how you ensure excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Call Out & Repairs Technician. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire safety and life safety systems. We want to see how your skills match the job description, so don’t be shy about showcasing your technical knowledge and customer service experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences make you the perfect fit for our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past, especially when it comes to fault finding and repairs. We’re all about first-time fixes, so let us know how you’ve nailed that in your previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your technical knowledge of fire alarm and emergency lighting systems. Be ready to discuss your experience with fault finding and remedial works, as well as any relevant industry qualifications you have. This will show that you're not just a good communicator but also technically savvy.
✨Customer Service is Key
Since this role focuses heavily on delivering excellent customer service, think of examples from your past where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Show Your Problem-Solving Skills
Be prepared to discuss specific instances where you've successfully diagnosed and resolved issues in fire safety systems. Highlight your approach to fault finding and how you ensure first-time fixes, as this aligns perfectly with what they're looking for.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since you'll need to organise workloads and communicate with office staff, showcasing your communication skills during the interview will be crucial. Consider doing mock interviews with a friend to refine your delivery.
