At a Glance
- Tasks: Service and maintain fire safety systems while delivering top-notch customer service.
- Company: Join a growing engineering team focused on fire and life safety.
- Benefits: Competitive salary, uniform, tools, company van, 24 days holiday, and pension.
- Other info: Flexible remote and field-based work with ongoing training opportunities.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Strong technical knowledge of fire systems and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking an experienced and customer focused Call Out & Repairs Engineer to join a growing engineering team specialising in fire safety and life safety systems. This role involves carrying out servicing, maintenance, fault finding, remedial works, and small low‑voltage installations, with a strong focus on first‑time fixes and delivering excellent customer service.
Salary: Competitive
Location: Sutton / Remote Working
Hours: Full Time 45 Hours Per Week
Benefits: Uniform, tools, phone, company van & fuel card (work only), 24 days holidays + BHs and pension
Key Responsibilities:
- Service, maintain, fault find, and carry out remedial works on:
- Fire Alarm Systems
- Emergency Lighting
- AOV Systems
- Dry Riser Interims
- Disabled Refuge Systems
- HHE Systems
- Complete minor low-risk 230v remedial and installation works where required.
- Survey and report on existing fire and life safety systems, providing recommendations for improvements.
- Ensure all work is completed in line with current British Standards and company procedures.
- Organise workloads effectively and communicate proactively with office staff regarding progress, delays, or issues.
- Represent the company professionally while building strong relationships with customers, colleagues, and management.
- Participate in the on‑call rota and remain flexible to meet operational requirements.
- Maintain high standards of Health & Safety compliance at all times.
- Attend training and actively support continuous professional development.
Skills & Experience:
- Strong technical knowledge of fire alarm and emergency lighting systems.
- Experience carrying out fault finding and remedial works.
- Experience with AOV, dry risers, disabled refuge, and HHE systems is advantageous.
- Relevant industry qualifications are desirable.
- Previous on‑call experience is beneficial.
- Ability to work independently and manage workloads effectively.
- Excellent communication and customer service skills.
- Reliable, organised, professional, and solution‑focused approach.
What is on Offer:
- Full‑time permanent role
- Remote and field‑based working
- Ongoing training and development opportunities
- Supportive and professional working environment
We only consider applicants who are eligible to work in the UK without sponsorship.
Call Out & Repairs Engineer. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive engineering team as a Call Out & Repairs Engineer, where your expertise in fire safety systems will be valued and nurtured. With competitive salary packages, comprehensive benefits including a company van, tools, and ongoing training opportunities, you will thrive in a culture that prioritises professional development and excellent customer service. Enjoy the flexibility of remote working while making a meaningful impact in ensuring safety and compliance across London.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Call Out & Repairs Engineer. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety and engineering sectors. Attend industry events or join relevant online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a list of your past projects related to fire alarm systems and emergency lighting. When you get the chance to chat with hiring managers, highlight your hands-on experience and problem-solving abilities.
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t just apply through the website—follow up with a friendly email to express your enthusiasm. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by practising common questions related to fault finding and customer service scenarios. We recommend role-playing with a friend to build confidence and ensure you can articulate your experience effectively.
We think you need these skills to ace Call Out & Repairs Engineer. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire safety systems and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about fire safety and how your previous experiences make you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in past roles. We love candidates who can demonstrate a solution-focused approach, especially when it comes to fault finding and repairs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your technical knowledge of fire alarm and emergency lighting systems. Be ready to discuss your experience with fault finding and remedial works, as well as any relevant industry qualifications you have. This will show that you're not just a good communicator but also technically savvy.
✨Customer Service is Key
Since this role focuses heavily on delivering excellent customer service, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Show Your Problem-Solving Skills
Be ready to discuss specific instances where you've had to troubleshoot issues or carry out first-time fixes. Highlight your solution-focused approach and how you effectively managed workloads while communicating with your team. This will demonstrate your ability to work independently and handle challenges.
✨Professional Representation
Remember, you'll be representing the company, so it's important to convey professionalism throughout the interview. Dress appropriately, maintain a positive attitude, and be proactive in your communication. This will help build a strong rapport with the interviewers and show that you take the role seriously.
