At a Glance
- Tasks: Manage complex travel itineraries and provide top-notch customer service using GDS Amadeus.
- Company: Join a dynamic Travel Management Company in the heart of London.
- Benefits: Competitive salary, office-based role, and opportunities for professional growth.
- Other info: Exciting environment with a focus on teamwork and problem-solving.
- Why this job: Be part of a team that delivers premium travel solutions and makes a real impact.
- Qualifications: Proficient in Amadeus with strong ticketing and customer service skills.
The predicted salary is between 32000 - 36000 £ per year.
Are you an expert in using GDS Amadeus? Do you have experience as a Business Travel Consultant? We are currently recruiting for a Business Travel Consultant to join a Travel Management Company in the City of London. Our client is looking for an individual who has great knowledge of using GDS Amadeus to join their growing team and offering a competitive starting salary.
Responsibilities
- Deal with enquiries including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
- Offer the best solution for each customer whilst optimizing profit opportunities.
- Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
- Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
- Provide solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
- Ensure all company and traveller profiles, policy and quality control scripts are up to date.
Qualifications
- Fully proficient with Amadeus
- Excellent fares knowledge including manual fare construction
- Competency in all ticketing processes including re-issues, revalidations and refunds
- Knowledge of international travel products, geography and current affairs
- Knowledge of ancillary services
- Good written English with the ability to write professionally to customers
- Strong interpersonal skills with the desire and ability to develop others
- A drive to solve problems for customers and team members
- A high level of professionalism and flexibility and a strong work ethic
Benefits
Salary: £32,000 - £36,000 (depending on experience)
Office based
Business Travel Consultant - GDS Amadeus Specialist. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic Travel Management Company in the heart of London, where your expertise in GDS Amadeus will be valued and rewarded. With a competitive salary and a commitment to professional development, you'll thrive in a supportive work culture that prioritises efficiency and customer satisfaction. Enjoy the unique advantage of working in a vibrant city, surrounded by opportunities for growth and collaboration within a passionate team.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Travel Consultant - GDS Amadeus Specialist. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about GDS Amadeus. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your Amadeus skills. Be ready to discuss specific scenarios where you’ve used it to solve complex travel itineraries. Show them you’re the go-to expert they need!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that excite you and match your skills as a Business Travel Consultant.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can set you apart. It shows you’re keen and professional, which is exactly what they’re looking for.
We think you need these skills to ace Business Travel Consultant - GDS Amadeus Specialist. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Show Off Your Amadeus Skills:Make sure to highlight your expertise with GDS Amadeus in your application. We want to see how you’ve used it in past roles, so don’t hold back on the details!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. We’re looking for someone who understands the ins and outs of business travel, so make sure to reflect that in your written application.
Professional Tone is Key:Since you'll be dealing with clients, it's important to maintain a professional tone in your application. We appreciate good written English, so keep it clear and concise while showcasing your personality!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Master the GDS Amadeus
Make sure you brush up on your GDS Amadeus skills before the interview. Be ready to discuss specific features and functionalities you've used, as well as any complex itineraries you've managed. This will show that you're not just familiar with the system, but that you can leverage it effectively.
✨Know Your Fares Inside Out
Since the role requires excellent fares knowledge, take some time to review different fare types, including manual fare construction. Prepare examples of how you've handled various fare scenarios in the past, as this will demonstrate your expertise and problem-solving abilities.
✨Showcase Your Customer Service Skills
Be ready to share specific examples of how you've provided exceptional service in previous roles. Think about times when you dealt with complex enquiries or resolved issues for clients. Highlighting your interpersonal skills and commitment to delivering a premium service will resonate well with the interviewers.
✨Stay Updated on Travel Trends
Familiarise yourself with current affairs and trends in the travel industry, especially those affecting business travel. Being knowledgeable about international travel products and geography will not only impress your interviewers but also show that you're passionate about the industry.
