At a Glance
- Tasks: Manage key customer accounts and ensure top-notch service in logistics operations.
- Company: Join a growing third-party logistics business with a supportive culture.
- Benefits: Career progression, on-site parking, and a company pension.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the go-to person for clients and make a real impact in logistics.
- Qualifications: Experience in account management or customer service within logistics is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Company
We are recruiting on behalf of a growing third‑party logistics business that specialises in warehousing, distribution, and supply chain solutions across the UK. Due to continued growth, they are looking to appoint an experienced Account Manager to support and manage a portfolio of key customer accounts. This is a fast‑paced role suited to somebody with strong customer service, administration, and operational coordination experience within logistics, transport, warehousing, or supply chain environments.
The Role
As an Account Manager, you will act as the main point of contact for multiple client accounts, ensuring customer expectations are met while maintaining excellent service levels across warehouse and transport operations. You will work closely with internal departments including warehouse, transport, planning, and customer service teams to ensure smooth day‑to‑day operations and proactive communication with customers. A large part of the role will involve using Excel daily to manage data, reporting, KPI tracking, stock information, and customer reporting.
Key Responsibilities
- Manage multiple customer accounts within a busy 3PL environment
- Build and maintain strong relationships with customers
- Handle daily customer queries relating to stock, deliveries, orders, and service issues
- Produce and update customer reports using Microsoft Excel
- Monitor KPIs, SLA performance, and operational data
- Liaise with warehouse and transport teams to resolve issues efficiently
- Process and manage customer orders accurately
- Ensure customer information and reporting is kept up to date
- Support with stock investigations, discrepancies, and service improvements
- Attend customer meetings where required
- Provide a high level of customer service at all times
Requirements
- Previous experience within an Account Manager, Customer Service, or Logistics Coordinator role
- Experience working within a 3PL, logistics, warehouse, or transport environment preferred
- Strong Microsoft Excel skills are essential, including spreadsheets, reporting, and data management
- Excellent communication and relationship‑building skills
- Highly organised with strong attention to detail
- Ability to manage multiple priorities in a fast‑paced environment
- Confident liaising with both customers and internal operational teams
Benefits
- Opportunity to join a growing logistics business
- Supportive working environment
- Career progression opportunities
- On-site parking
- Company pension
For more information or to apply, please submit your CV today.
Logistics Account Manager. Job in Annesley LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and expanding third-party logistics company in Annesley, where your role as a Logistics Account Manager will be pivotal in managing key customer accounts within a supportive and fast-paced environment. With a strong emphasis on career progression, excellent benefits including on-site parking and a company pension, and a culture that values teamwork and communication, this is an exceptional opportunity for those looking to grow their careers in logistics.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Account Manager. Job in Annesley LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and be ready to discuss how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Showcase your Excel skills! Since this role involves a lot of data management, be prepared to demonstrate your proficiency. Maybe bring along a sample report you've created to impress them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Logistics Account Manager. Job in Annesley LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Logistics Account Manager role. Highlight your experience in customer service and logistics, and don’t forget to showcase your Excel skills – they’re essential for this position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that relate to managing customer accounts and working in a fast-paced environment.
Showcase Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your points effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around warehousing and supply chain solutions. Familiarise yourself with common industry terms and practices, as this will help you speak confidently about the role and demonstrate your expertise.
✨Excel Skills are Key
Since you'll be using Excel daily, it’s crucial to showcase your proficiency. Prepare to discuss specific functions or reports you've created in the past. Maybe even bring a sample of your work if it's relevant – it shows initiative and gives you an edge!
✨Build Rapport with Your Interviewers
Remember, this role is all about relationship management. Practice your communication skills and think of ways to connect with your interviewers. Ask them about their experiences in the company and share your own relevant stories to create a friendly atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess how you handle customer queries or operational challenges. Think of examples from your past experience where you successfully resolved issues or improved service levels. This will show your problem-solving skills and ability to thrive in a fast-paced environment.
