At a Glance
- Tasks: Lead a dynamic sales team and drive used car sales to success.
- Company: Join a friendly, family-run business with a supportive culture.
- Benefits: Enjoy 22 days holiday, employee car scheme, and ongoing training.
- Other info: Opportunity for progression and a commitment to diversity.
- Why this job: Make an impact in a modern facility while growing your career.
- Qualifications: Experience in sales management and excellent customer service skills.
The predicted salary is between 32000 - 40000 £ per year.
We are seeking an experienced and motivated Retail Sales Manager to oversee the daily operations of our client’s sales department. You will lead a skilled team of sales executives and administrative staff, ensuring the smooth running of the sales department while maintaining the highest standards of quality, efficiency, and customer service.
Key Responsibilities
- Manage profitability, finance administration, and customer enquiries for vehicle sales, ensuring effective dealership support.
- Achieve agreed targets for used car sales, finance income, and profit-generating products within operating guidelines.
- Maintain and update the CRM Portal daily, allocating settlement requests and end-of-terms to Sales Executives in consultation with Sales Managers.
- Support the enquiry management and retention processes, ensuring procedures are followed in the absence of the Sales Manager.
- Maintain accurate sales, finance, and CRM records, ensuring all paperwork and financial documentation is completed correctly and on time.
- Deliver excellent customer service, resolving queries and complaints professionally.
- Ensure compliance with FCA requirements, financial regulations, and dealership procedures.
Qualifications & Experience
- Knowledge of financial packages, accessories and insurance products.
- Excellent customer service and organisation skills.
- Excellent communication and administrative skills.
- Reliable and focussed.
- Excellent attention to detail.
- Ability to work well under pressure and to tight deadlines.
- Ability to work within a team environment.
- Ability to use own initiative.
- Experience communicating with Senior Management.
- Ability to work weekends and bank holidays.
- Knowledge of Drive and Word package IT experience.
Skills Requirements
- Strong leadership and team management skills.
- Excellent organisational and time management abilities.
- Customer-focused with strong communication and problem-solving skills.
- Commercial acumen with experience in budgeting and cost control.
- High standards of quality and attention to detail.
- Commitment to health and safety and maintaining compliance at all times.
What is on offer
- Enjoy 22 days holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
- Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply).
- A friendly, family-run business with a supportive team culture.
- Specialist development to keep your skills sharp.
- Ongoing learning and a clear path to progression.
- Work in a modern, high-spec facility designed for excellence.
- Benefit from our Life Assurance Scheme.
Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Used Vehicle Retail Sales Manager. Job in Llandudno LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Logic360 is an exceptional employer, offering a supportive and family-oriented work culture in Llandudno. With competitive benefits such as a generous holiday allowance, an employee car scheme, and ongoing training opportunities, we prioritise the growth and well-being of our team members. Join us to thrive in a modern, high-spec environment where your contributions are valued and rewarded.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Used Vehicle Retail Sales Manager. Job in Llandudno LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Used Vehicle Retail Sales Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their sales strategies and customer service approach. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your leadership style and how you’ve successfully managed teams in the past. Highlight your experience with CRM systems and financial packages, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Used Vehicle Retail Sales Manager. Job in Llandudno LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Used Vehicle Retail Sales Manager role. Highlight your experience in sales management, customer service, and any relevant financial knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your leadership experience and customer-focused approach.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Did you exceed sales targets? Improve customer satisfaction? We love to see numbers and results that demonstrate your impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Numbers
As a Used Vehicle Retail Sales Manager, you'll need to demonstrate your understanding of sales targets and financial metrics. Brush up on key performance indicators related to used car sales, finance income, and profit-generating products. Be ready to discuss how you've achieved or exceeded these in past roles.
✨Showcase Your Leadership Skills
This role requires strong leadership and team management skills. Prepare examples of how you've successfully led a team, resolved conflicts, or improved team performance. Highlight your ability to motivate others and maintain high standards of customer service.
✨Familiarise Yourself with Compliance
Understanding FCA requirements and financial regulations is crucial for this position. Make sure you can speak confidently about compliance issues and how you've ensured adherence in previous roles. This will show that you're not only capable but also responsible.
✨Prepare for Customer Scenarios
Customer service is at the heart of this role. Think of challenging customer interactions you've faced and how you resolved them. Be ready to role-play potential scenarios during the interview to showcase your problem-solving skills and commitment to excellent service.
