At a Glance
- Tasks: Be the friendly face for customers, ensuring top-notch service and support.
- Company: Join the best motor trade employer in the North West.
- Benefits: Earn up to £32,500 plus uncapped bonuses and great working hours.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a real difference in customer experiences at a prestigious dealership.
- Qualifications: Experience as a Service Advisor in the automotive industry is essential.
The predicted salary is between 32500 - 37000 £ per year.
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team.
Salary
- Basic salary ranging up to £32,500 (depending on experience)
- Higher package for an experienced Senior Service Advisor
- Uncapped annual bonus of £4,800
Working Hours
- Monday to Friday: 8.30am to 5.30pm
- Saturdays: 8:30am – 12:30pm (1 in 4)
Responsibilities
- Serve as the first point of contact for customers in the Aftersales department.
- Check vehicles in and out, liaise with customers ensuring the best possible customer experience and securing future work as necessary.
- Handle customers' requirements for service and repair work in an efficient and courteous manner.
- Carry out systematic follow‑up, up‑sell and prospecting activities to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service.
- Promote additional products and services while working with the Workshop Controller and the Service Manager.
Qualifications
- Experience in an automotive Service Advisor role, ideally within a prestige dealership.
How to Apply
If you have experience in an automotive service advisor role, apply today with an up‑to‑date CV.
Service Advisor - Prestige Franchised Motor Dealership. Job in Liverpool LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a prestigious motor dealership in Liverpool, renowned for its exceptional work culture and commitment to employee development. With competitive salaries, uncapped bonuses, and a supportive team environment, this role as a Service Advisor offers not just a job, but a pathway to a rewarding career in the automotive industry. Experience the satisfaction of delivering outstanding customer service while being part of a company that values your growth and success.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Prestige Franchised Motor Dealership. Job in Liverpool LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the dealership. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Advisor - Prestige Franchised Motor Dealership. Job in Liverpool LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor, especially in a prestige dealership. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've delivered exceptional customer service and handled service and repair work efficiently.
Showcase Your Communication Skills:As the first point of contact for customers, strong communication is key. In your application, highlight any experiences where you’ve successfully liaised with customers or resolved issues. We love seeing candidates who can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding service and repair processes. Familiarise yourself with the specific services offered by the dealership and be ready to discuss how you can enhance customer experience.
✨Customer Service Focus
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you handled difficult situations and what you did to ensure customer satisfaction.
✨Practice Your Pitch
You’ll want to articulate why you’re the perfect fit for the Service Advisor role. Prepare a brief pitch that highlights your relevant experience, skills, and what you can bring to the team. Practising this will help you sound confident and clear during the interview.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with insightful questions about the dealership's operations, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
