At a Glance
- Tasks: Be the friendly face for customers, ensuring top-notch service and support.
- Company: Join the best motor trade employer in the North West.
- Benefits: Earn up to £32,500 plus uncapped bonuses and great working hours.
- Other info: Enjoy a dynamic work environment with opportunities for advancement.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: Experience as a Service Advisor in a prestige dealership is a must.
The predicted salary is between 32500 - 32500 £ per year.
Prestige Franchised Motor Dealership – Liverpool
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team.
Salary
- Basic salary ranging up to £32,500 (depending on experience)
- Higher package for an experienced Senior Service Advisor
- Uncapped annual bonus of £4,800
Working Hours
- Monday to Friday: 8.30am to 5.30pm
- Saturdays: 8:30am – 12:30pm (1 in 4)
Responsibilities
- Serve as the first point of contact for customers in the Aftersales department.
- Check vehicles in and out, liaise with customers ensuring the best possible customer experience and securing future work as necessary.
- Handle customers' requirements for service and repair work in an efficient and courteous manner.
- Carry out systematic follow‑up, up‑sell and prospecting activities to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service.
- Promote additional products and services while working with the Workshop Controller and the Service Manager.
Qualifications
- Experience in an automotive Service Advisor role, ideally within a prestige dealership.
How to Apply
If you have experience in an automotive service advisor role, apply today with an up‑to‑date CV.
Service Advisor. Job in Liverpool LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a prestigious motor dealership in Liverpool, renowned as the best employer in the North West, where you will thrive in a supportive work culture that prioritises employee growth and development. With competitive salaries, uncapped bonuses, and a commitment to exceptional customer service, this role offers a rewarding career path in the automotive industry, surrounded by a team that values your contributions and fosters a collaborative environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Liverpool LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at the dealership. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that Service Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you delivered exceptional service. We want to hear how you handled tricky situations and turned them into positive outcomes!
✨Tip Number 3
Show your enthusiasm for the brand! Research the dealership and its values, and be ready to discuss why you want to work there specifically. This will show them you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your professionalism and eagerness for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Advisor. Job in Liverpool LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor, especially in a prestige dealership. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've delivered exceptional customer service and handled service and repair work efficiently.
Showcase Your Communication Skills:As the first point of contact for customers, strong communication is key. In your application, highlight any experiences where you’ve effectively liaised with customers or resolved issues. We love seeing candidates who can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and ensures your application lands right in our hands. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding service and repair processes. Familiarise yourself with the specific services offered by the dealership and be ready to discuss how you can enhance customer experience.
✨Customer Service Focus
Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you went above and beyond for a customer. Be prepared to share these stories during the interview to showcase your skills.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will not only help you provide better answers but also show that you value communication, which is key in a Service Advisor role.
✨Follow-Up Strategy
Be ready to discuss how you would handle follow-ups and upselling in your role. Think about strategies you've used before or ideas you have for maintaining customer relationships and securing future work for the service department.
