At a Glance
- Tasks: Be the go-to technical expert for customers and enhance quality standards.
- Company: Fast-growing, award-winning manufacturing business with major UK retailers.
- Benefits: Opportunity to influence quality standards and work in a dynamic environment.
- Other info: Collaborate with an established team and grow your career in a supportive setting.
- Why this job: Join a newly created role and make a real impact on customer confidence.
- Qualifications: Experience in technical or quality management within regulated industries.
The predicted salary is between 40000 - 50000 £ per year.
This is a high-profile, client-facing Customer Technical Manager role with a fast-growing, award-winning manufacturing business supplying major UK retailers. This is a brand-newly created role due to continued business growth. You will work alongside the existing Quality Management team, adding dedicated customer-facing technical support and strengthening the link between internal quality, compliance and customer expectations.
The Role
- Act as a primary technical and quality contact for customers and retailers
- Work directly with customer technical and quality teams
- Support BRCGS and customer audits
- Oversee quality control processes and testing programmes
- Lead non-conformance investigations, root cause analysis and CAPA
- Maintain and develop the QMS
- Help improve quality standards, compliance, KPIs and customer confidence
What We’re Looking For
You will suit this role if you have experience as a:
- Customer Technical Manager
- Technical Manager
- Quality Manager
- QA Manager
- Quality Assurance Manager
- Technical Quality Manager
You will also bring:
- Experience in food, nutraceutical, pharma or regulated manufacturing
- Exposure to BRCGS audits and retailer standards
- Confidence dealing directly with customer technical teams
- Strong knowledge of HACCP, GMP, QMS, food safety and compliance
- A practical, improvement-focused approach to quality management
Why Apply?
- Brand-newly created Customer Technical Manager role
- High-profile, client-facing position
- Work directly with major retailers and customer technical teams
- Join a growing, investment-led manufacturing business
- Work alongside an established Quality Management team
- Real opportunity to influence audit performance, compliance and standards
Apply
If you’re ready to step into a more senior, customer-facing technical quality role where you can influence audit performance, customer confidence and quality standards, apply now.
Client-Facing Technical Quality Manager. Job in Lincoln LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a fast-growing, award-winning manufacturing business in Lincoln that values innovation and quality. As a Client-Facing Technical Quality Manager, you'll enjoy a collaborative work culture with a strong focus on employee development and the opportunity to make a significant impact on customer satisfaction and compliance standards. With a commitment to investing in its workforce, this company offers a unique chance to grow your career while working closely with major UK retailers in a high-profile role.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client-Facing Technical Quality Manager. Job in Lincoln LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to quality management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work, especially any successful audits or quality improvements you've led. This will demonstrate your hands-on experience and how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client-Facing Technical Quality Manager. Job in Lincoln LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client-Facing Technical Quality Manager. Highlight your experience in quality management and any relevant audits you've been involved in, especially BRCGS. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this newly created role. Share specific examples of how you've improved quality standards or dealt with customer technical teams in the past. We love a good story!
Showcase Your Technical Knowledge:Since this role is all about technical quality management, make sure to mention your knowledge of HACCP, GMP, and QMS. We want to know how you’ve applied these in real-world situations, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Quality Standards
Make sure you brush up on your knowledge of HACCP, GMP, and QMS. Being able to discuss these concepts confidently will show that you understand the core principles of quality management and can apply them in a client-facing role.
✨Prepare for Technical Questions
Expect questions about BRCGS audits and how you've handled compliance issues in the past. Have specific examples ready that demonstrate your experience and problem-solving skills in real-world scenarios.
✨Showcase Your Communication Skills
Since this is a client-facing role, practice articulating complex technical information in a way that's easy for non-technical stakeholders to understand. This will highlight your ability to bridge the gap between technical teams and customers.
✨Demonstrate Your Improvement Focus
Be prepared to discuss how you've implemented changes that improved quality standards or customer confidence in previous roles. Highlighting your proactive approach to quality management will resonate well with the interviewers.
