At a Glance
- Tasks: Assist with library activities, engage with the community, and provide excellent customer service.
- Company: Join a vibrant team at Surrey Libraries, making a difference in your community.
- Benefits: Enjoy 26 days holiday, pension scheme, wellbeing support, and discounts on lifestyle services.
- Other info: Flexible working hours and a chance to lead creative events for all ages.
- Why this job: Be part of a lively environment where every day brings new opportunities to inspire others.
- Qualifications: Experience in customer service and a passion for community engagement are essential.
The predicted salary is between 12526 - 12526 £ per year.
This role has a starting salary of 12,526 per annum (pro rata to 25,052 FTE), based on an 18 hour working week. We are looking for an enthusiastic and self‑motivated Library Assistant to join our dedicated team. You will be based across both West Byfleet and Knaphill Libraries, and may also be required to work at other Libraries in the local group. Please note that lone working is an essential requirement for this role. Applicants must be able to regularly lone work as part of their standard duties.
Our Offer to You
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents.
About the Role
Surrey Libraries hold a unique place in our communities offering something for everyone, and no two days are the same. They provide universal access through a programme of reading, learning, digital, and health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful.
Library Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of our library service, making them busy, lively places to work. Flexibility, creativity, and initiative are key.
Responsibilities
- Helping with reading recommendations
- Creating new themes for book displays
- Maintaining, presenting, and processing book stock
- Leading craft events, Rhymetime, and Storytime sessions
- Engaging with schools to organise visits and class assemblies
- Assisting with or leading activities for both children and adults
- Lone working or single staffing at this and other libraries in the area
Qualifications
In order to be considered for shortlisting, your application will clearly evidence the following skills:
- Proven experience in providing or receiving excellent customer service.
- Evidence of observing or contributing to a community service that made a positive impact.
- Creative ideas for attracting more people to our libraries.
The job advert closes at 23:59 on 31/05/2026 with interviews to follow.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Library Assistant. Job in Byfleet LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Surrey Libraries is an exceptional employer, offering a supportive and inclusive work environment where your contributions truly make a difference in the community. With generous benefits such as 26 days of holiday, a local government pension, and opportunities for personal development, you will thrive in a role that values creativity and customer service. Join us in our mission to transform libraries into vibrant community hubs while enjoying a fulfilling career in Byfleet and Knaphill.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant. Job in Byfleet LilyLifestyle Jobs
✨Tip Number 1
Get to know the libraries in your area! Visit West Byfleet and Knaphill Libraries, chat with staff, and soak up the vibe. This will help you understand their community focus and show your genuine interest during interviews.
✨Tip Number 2
Brush up on your customer service skills! Think of examples where you've gone above and beyond for someone. We want to hear about those moments that made a difference, so be ready to share them when you meet us.
✨Tip Number 3
Show off your creativity! Prepare some fun ideas for book displays or activities that could attract more visitors. We love fresh perspectives, and this could really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of library services.
We think you need these skills to ace Library Assistant. Job in Byfleet LilyLifestyle Jobs
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for libraries and community service shine through. We want to see that you're not just looking for a job, but that you genuinely care about making a difference in people's lives.
Highlight Customer Service Skills:Make sure to showcase any experience you've had in providing excellent customer service. We love candidates who can demonstrate their ability to engage positively with the public, so share specific examples of how you've done this in the past.
Be Creative:Since creativity is key for this role, don’t hesitate to include any innovative ideas you have for attracting more visitors to our libraries. Whether it’s themed events or new book displays, we want to hear your thoughts!
Apply Through Our Website:Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Libraries
Before the interview, do some research on the libraries in Byfleet and Knaphill. Familiarise yourself with their services, community events, and any recent initiatives. This will show your enthusiasm for the role and help you connect your answers to the specific needs of the libraries.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help someone or resolved a challenging issue. This is crucial since customer service is at the heart of the Library Assistant role.
✨Be Creative with Ideas
Since the role involves creating themes for book displays and engaging the community, come up with a few creative ideas to share during the interview. Think about how you could attract more visitors to the library or innovative activities you could lead. This will demonstrate your initiative and passion for the role.
✨Prepare for Lone Working Questions
As lone working is essential for this position, be ready to discuss your comfort level and experience with working independently. Think of examples where you've successfully managed tasks on your own, showcasing your self-motivation and reliability.
