At a Glance
- Tasks: Oversee daily operations, ensure health and safety, and drive customer service excellence.
- Company: Join one of the UK's leading Leisure/Sports Centre operators.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Lead a diverse team and make a real impact in the community.
- Qualifications: Experience in aquatics and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team.
We need a Duty Manager who will:
- Ideally have experience working in aquatics, especially swimming lessons at a supervisory or management level
- Be able to lead and motivate a diverse team fully embracing our company values
- Be focused on high customer service standards
- Have excellent verbal, written and IT communication skills
- Create an environment where colleagues can achieve their full potential
- Manage cost control and drive income in all areas of the business
- Demonstrate exceptional time management and deadline compliance
Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting.
Leisure Centre Operations Manager. Job in Berkhamsted LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As one of the UK's largest leisure and sports centre operators, our client offers a dynamic work environment in Berkhamsted that prioritises employee growth and development. With a strong focus on customer service excellence and team motivation, employees are encouraged to embrace company values while enjoying comprehensive training opportunities, including essential qualifications for the role. The supportive culture fosters collaboration and innovation, making it an ideal place for those seeking a rewarding career in leisure management.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Centre Operations Manager. Job in Berkhamsted LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who work at or know about the Berkhamsted site. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation or portfolio that highlights your experience in aquatics and customer service. This can really set you apart during interviews and show how you can drive excellence in the role.
✨Tip Number 3
Be ready for situational questions! Think about scenarios where you've led a team or improved customer service. Practising your responses will help you feel more confident and articulate during the interview.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team at LilyLifestyle!
We think you need these skills to ace Leisure Centre Operations Manager. Job in Berkhamsted LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leisure Centre Operations Manager role. Highlight your experience in aquatics and any supervisory roles you've held. We want to see how your skills align with the job description!
Show Off Your Customer Service Skills:Since customer service excellence is key, include examples of how you've gone above and beyond for customers in previous roles. We love seeing candidates who can demonstrate their commitment to high standards!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate a well-structured letter that showcases your passion for the role without unnecessary fluff. Make every word count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Aquatics
Brush up on your knowledge of aquatics, especially swimming lessons. Be ready to discuss your experience in this area and how you've managed teams in similar settings. This will show that you understand the specific needs of the role.
✨Customer Service Excellence
Prepare examples of how you've driven customer service excellence in previous roles. Think about situations where you went above and beyond for customers or improved service standards. This will demonstrate your commitment to high customer service standards.
✨Team Leadership Skills
Reflect on your leadership style and be prepared to share how you motivate and support a diverse team. Consider discussing specific strategies you've used to create an inclusive environment where everyone can thrive.
✨Time Management Mastery
Be ready to talk about how you manage your time and meet deadlines. Share examples of how you've successfully balanced multiple responsibilities, especially in a busy leisure centre environment, to highlight your organisational skills.
