Rental Customer Service Coordinator. Job in Leicester LilyLifestyle Jobs

Rental Customer Service Coordinator. Job in Leicester LilyLifestyle Jobs

Leicester Full-Time 25000 - 30000 £ / year (est.) No working from home possible
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Assist customers with short-term hire enquiries and provide top-notch support.
  • Company: Join a dynamic team at LilyLifestyle, a leader in rental services.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Fast-paced environment with plenty of chances to learn and advance.
  • Why this job: Be the go-to person for customers and make their rental experience seamless.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 30000 £ per year.

We are looking for a Rental Customer Service Coordinator to work within our Short-Term Hire Team to process all enquiries related to short term hire of forklift trucks and materials handling equipment.

About the role

The role involves providing administration and technical support for the short-term rental department. On a day-to-day basis this is what you would be doing:

  • Process incoming calls and respond to customer enquiries.

Rental Customer Service Coordinator. Job in Leicester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia

Join our dynamic team in Leicester as a Rental Customer Service Coordinator, where we prioritise employee growth and development within a supportive work culture. Enjoy competitive benefits and the opportunity to make a meaningful impact in the short-term hire sector, all while working in a vibrant city known for its rich history and community spirit.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Rental Customer Service Coordinator. Job in Leicester LilyLifestyle Jobs

Tip Number 1

Make sure you know the ins and outs of the rental industry, especially when it comes to forklift trucks and materials handling equipment. Brush up on common customer queries so you can impress during your interview!

Tip Number 2

Practice your communication skills! As a Rental Customer Service Coordinator, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable handling different types of enquiries.

Tip Number 3

Don’t forget to showcase your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will show that you can handle the busy nature of the role.

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Rental Customer Service Coordinator. Job in Leicester LilyLifestyle Jobs

Customer Service Skills
Administration Skills
Technical Support
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills align with the role of a Rental Customer Service Coordinator, so don’t be shy about showcasing your expertise!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our Short-Term Hire Team. Keep it friendly and professional – we love a personal touch!

Showcase Your Communication Skills:As a Rental Customer Service Coordinator, communication is key. In your application, highlight any experience you have with processing enquiries or handling calls. We want to know you can connect with customers effectively!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Make sure you understand the ins and outs of short-term hire processes, especially regarding forklift trucks and materials handling equipment. Brush up on any technical terms or common queries that might come up during the interview.

Showcase Your Communication Skills

As a Rental Customer Service Coordinator, you'll be dealing with enquiries all day. Practice clear and concise communication. You might even want to role-play some common customer scenarios with a friend to get comfortable.

Demonstrate Problem-Solving Abilities

Think of examples from your past experiences where you've successfully resolved customer issues or streamlined processes. Be ready to share these stories, as they’ll show your potential employer how you handle challenges.

Ask Insightful Questions

Prepare a few thoughtful questions about the company culture or the team dynamics within the Short-Term Hire Team. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.