At a Glance
- Tasks: Maintain and support high-quality defence systems for customers in the UK and internationally.
- Company: Leading organisation in the Defence & Security sector with a dynamic team.
- Benefits: Competitive salary, flexible benefits, and a supportive community.
- Other info: Opportunity for DV clearance and commitment to diversity and inclusion.
- Why this job: Join a crucial role in national security and make a real impact.
- Qualifications: Degree in engineering and experience in Electronic Warfare required.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a leading organisation in the Defence & Security sector, is seeking a dedicated and dynamic Field Service Engineer to join their team on a permanent basis. This role plays a crucial part in maintaining and supporting high-quality systems for customers within the UK and internationally, with a primary focus on defence and national security.
Key Responsibilities
- Engineering visits (preventive and corrective): Maintain, patch, update, and audit customer systems and products.
- Perform corrective maintenance and repairs to resolve customer issues.
- Support military exercises, demonstrations, and testing.
- Assist with customer acceptance testing of new deliveries/products.
- Deliver operator and maintainer training.
- Remote support: Provide 1st/2nd line support via the service desk for logged customer issues.
- Join an on-call 24/7 rota, with the possibility of attending customer sites at short notice.
- Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022).
- Configure and manage firewall platforms (hardware and software-based).
- Maintain virtualised environments using platforms such as VMware ESXi and Microsoft Hyper‑V.
- Customer Repairs (RMAs): Perform root cause analysis using logical and methodical approaches.
- Document corrective actions, summarise parts required, and create necessary reports and certificates.
Job Requirements
- Degree or HND/HNC qualified in an engineering discipline.
- Experience in Electronic Warfare.
- Previous demonstrable experience of supporting hardware and infrastructure in the military sector.
- Understanding of LAN, WAN, and VLAN architectures; network hardware; firewalls; hypervisor; and Windows/Linux configuration and management.
- Knowledge of Crypto devices and experience in maintaining equipment in live environments.
- Understanding of hardware lifecycle management, upgrades, and capacity expansion planning and execution.
- Experience in service support of low volume, high-value products and systems in highly regulated environments.
- Awareness of ITIL (v3 or v4) best practices.
- Full UK driving licence.
Benefits
- Competitive salary.
- Additional flexible benefits covering health, wellbeing, savings, protection, and leisure.
- A supportive community with groups sharing various interests and passions.
- A commitment to Equal Opportunity, Diversity, and Inclusion.
- Eligibility for DV clearance (residing in the UK for the last 10 years).
Field Service Technician. Job in Knaphill LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a leading organisation in the Defence & Security sector as a Field Service Technician in Knaphill, where you will be part of a supportive community dedicated to maintaining high-quality systems for customers both in the UK and internationally. With a commitment to employee growth, you will benefit from competitive salaries, flexible health and wellbeing options, and opportunities to engage in diverse interest groups, all while contributing to national security efforts.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician. Job in Knaphill LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the Defence & Security sector on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Field Service Technician role.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your technical knowledge related to Electronic Warfare and network configurations. We want you to feel confident when discussing your experience with hardware and infrastructure support.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled customer issues or performed root cause analysis. We love hearing about your hands-on experience in high-pressure environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to make a difference in the Defence & Security sector.
We think you need these skills to ace Field Service Technician. Job in Knaphill LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Technician role. Highlight your engineering qualifications and any relevant experience in the Defence & Security sector. We want to see how your skills match what we're looking for!
Showcase Your Experience:When writing your application, don’t just list your previous jobs. Instead, showcase specific experiences that relate to maintaining and supporting systems, especially in military or regulated environments. This helps us see your hands-on expertise!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a straightforward approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the role. Understand the systems and products you'll be working with, especially in defence and national security. Familiarise yourself with Windows Server environments, network configurations, and any specific technologies mentioned in the job description.
✨Showcase Your Experience
Prepare to discuss your previous experience in supporting hardware and infrastructure, particularly in military settings. Be ready to share specific examples of how you've handled corrective maintenance or provided remote support. This will demonstrate your capability and fit for the role.
✨Practice Problem-Solving
Since the role involves troubleshooting and root cause analysis, practice articulating your thought process when solving technical issues. You might be asked to walk through a scenario during the interview, so being methodical and logical in your approach will impress the interviewers.
✨Emphasise Teamwork and Communication
As a Field Service Technician, you'll need to work closely with customers and colleagues. Highlight your ability to communicate effectively and collaborate within a team. Share examples of how you've trained others or supported military exercises, as this shows your commitment to teamwork and customer satisfaction.
