At a Glance
- Tasks: Lead and manage the maintenance team, ensuring high-quality upkeep of apartments.
- Company: Join a vibrant team at LilyLifestyle, dedicated to creating exceptional living environments.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and community engagement.
- Why this job: Make a real difference in residents' lives by ensuring their homes are safe and well-maintained.
- Qualifications: Experience in facilities management and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
The role involves leading and managing the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.
What you’ll be doing:
- Lead the maintenance team, delegating and supervising daily operations
- Oversee inspections, repairs, and general upkeep of apartments and communal areas
- Ensure statutory obligations and compliance requirements are met
- Manage planned preventative maintenance (PPMs) and remedial works
- Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
- Maintain accurate records and documentation of all maintenance activity
- Deliver exceptional customer service and create a safe, well-maintained environment for residents
About you:
- Proven experience in a facilities or maintenance management role
- Strong customer service skills in a resident-facing environment
- Excellent written and spoken English
- Strong IT skills including MS Word, Excel, and Outlook
- Excellent relationship-building skills with both residents and team members
- Organised, efficient, and an excellent communicator
- Professional, approachable, and able to lead with integrity
- A proactive and collaborative team player
Facilities Operations Manager. Job in Knaphill LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and integrity. As a Facilities Operations Manager in Knaphill, you will benefit from ongoing professional development opportunities, a commitment to employee well-being, and the chance to make a meaningful impact on residents' lives by ensuring their homes are safe and well-maintained. Join us to be part of a dynamic team dedicated to delivering outstanding service in a vibrant community.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operations Manager. Job in Knaphill LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to facilities operations. Think about how you can showcase your experience in managing teams and ensuring compliance with statutory obligations.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've handled resident concerns or improved service delivery. This will highlight your ability to create a safe and well-maintained environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Operations Manager. Job in Knaphill LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities or maintenance management. We want to see how you've led teams and managed operations, so don’t hold back on those details!
Show Off Your Customer Service Skills:Since this role is all about creating a great environment for residents, let us know about your customer service experience. Share specific examples where you’ve gone above and beyond to help others.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Understand the key responsibilities of the role, like overseeing maintenance teams and ensuring compliance with statutory obligations. Being able to discuss specific examples from your past experience will show that you're not just familiar with the theory but have practical know-how.
✨Showcase Your Customer Service Skills
Since this role involves a lot of resident interaction, be ready to share examples of how you've delivered exceptional customer service in previous positions. Think about times when you resolved issues or improved resident satisfaction, as this will highlight your ability to create a positive living environment.
✨Demonstrate Leadership Qualities
As a Facilities Operations Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to delegate tasks and maintain high standards in operations.
✨Be Organised and Communicative
This role requires excellent organisational skills and communication. Bring along any documentation that showcases your ability to keep accurate records and manage multiple tasks. During the interview, communicate clearly and confidently, showing that you can articulate your thoughts and ideas effectively.
