At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and smooth communication.
- Company: Join a high-end automotive brand in a supportive dealership environment.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy industry-leading perks.
- Other info: Enjoy structured training and clear progression opportunities in a stable career.
- Why this job: Make a real difference in customer experiences while building your career.
- Qualifications: 2+ years as an Automotive Service Advisor with strong communication skills.
The predicted salary is between 33700 - 40000 £ per year.
Location: Kidlington (Oxfordshire)
Salary: £33,700 Basic £40,000 OTE (uncapped bonus potential)
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high‑end automotive brand while delivering exceptional customer service in a professional and supportive environment.
The Role
As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first‑class service experience from start to finish. Your responsibilities will include:
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop‑offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face‑to‑face interactions
- Building strong, long‑term relationships to encourage repeat business
About You
- Minimum 2 years' recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer‑focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer
- Competitive salary: £33,700 basic with £40,000 OTE
- Industry‑leading benefits package
- Access to Perks at Work discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long‑term career path
If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Service Advisor. Job in Kidlington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join our dynamic team in Kidlington as a Service Advisor, where you will thrive in a professional and supportive environment representing a high-end automotive brand. We offer a competitive salary with uncapped bonus potential, an industry-leading benefits package, and structured training programmes that foster career growth and progression within a premium brand network. Experience a stable and rewarding long-term career path while delivering exceptional customer service and building lasting relationships with clients.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor. Job in Kidlington LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Service Advisors. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and technical knowledge. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the automotive industry during interviews. Share specific examples of how you've delivered exceptional customer service in the past, as this will resonate well with potential employers looking for a Service Advisor.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Service Advisor. Job in Kidlington LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant automotive knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering exceptional customer service and how you can contribute to our team. Keep it professional but let your personality show through.
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past experiences, we want to see that you can connect with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially the EVHC process. Being able to discuss this confidently will show that you’re not just a candidate, but someone who understands the ins and outs of the role.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this will highlight your suitability for the role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for Service Advisors, such as how you handle difficult customers or manage multiple tasks. This will help you articulate your thoughts clearly during the actual interview.
✨Dress to Impress
Even though it’s a dealership, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It shows respect for the company and the role you’re applying for.
