At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and smooth communication.
- Company: Join a high-end automotive brand in a supportive dealership environment.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy industry-leading perks.
- Other info: Enjoy structured training and clear progression opportunities in a stable career.
- Why this job: Make a real difference in customer experiences while growing your career in the automotive sector.
- Qualifications: 2+ years as a Service Advisor with strong communication and organisational skills.
The predicted salary is between 33700 - 40000 £ per year.
Location: Kidlington (Oxfordshire)
Salary: £33,700 Basic £40,000 OTE (uncapped bonus potential)
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Kidlington (Oxfordshire) area. This is an excellent opportunity to represent a high‑end automotive brand while delivering exceptional customer service in a professional and supportive environment.
The Role
- Welcoming customers and managing all service and repair enquiries
- Understanding customer requirements and accurately logging vehicle concerns
- Scheduling service appointments, vehicle drop‑offs, and collections
- Providing clear and transparent cost estimates and service recommendations
- Keeping customers fully informed throughout the repair process
- Liaising closely with technicians to monitor vehicle progress and ensure timely completion
- Managing bookings via online systems, telephone, and face‑to‑face interactions
- Building strong, long‑term relationships to encourage repeat business
About You
- Minimum 2 years' recent experience as an Automotive Service Advisor
- Strong understanding of the EVHC (Electronic Vehicle Health Check) process
- Excellent communication and customer service skills
- Highly organised with the ability to manage multiple tasks efficiently
- Professional, approachable, and customer‑focused
- Stable work history (no more than 3 roles within the last 6 years preferred)
- A team player with a positive and proactive attitude
What We Offer
- Competitive salary: £33,700 basic with £40,000 OTE
- Industry‑leading benefits package
- Access to Perks at Work discount platform
- Structured training and ongoing career development programmes
- Clear progression opportunities within a premium brand network
- A stable and rewarding long‑term career path
If you are passionate about delivering outstanding customer service and want to develop your career within a premium automotive environment, we would love to hear from you. Candidates must be eligible to work in the UK without restriction.
Automotive Service Consultant. Job in Kidlington LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join our dynamic team in Kidlington as an Automotive Service Consultant, where you will thrive in a professional and supportive environment representing a high-end automotive brand. We offer a competitive salary with uncapped bonus potential, an industry-leading benefits package, and structured training programmes that foster career growth and development. Experience a rewarding long-term career path while building strong relationships with customers and contributing to exceptional service delivery.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Consultant. Job in Kidlington LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at high-end dealerships. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or attend job fairs, be ready to explain why you're the perfect fit for the Service Advisor role. Highlight your experience and customer service skills to stand out.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Service Advisor position. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Automotive Service Consultant. Job in Kidlington LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Automotive Service Consultant. Highlight your experience in customer service and any relevant automotive knowledge. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your previous roles have prepared you for this position. Let us know what makes you the perfect fit!
Showcase Your Communication Skills:As a Service Advisor, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with customers and build relationships!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team in Kidlington!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially the EVHC process. Being able to discuss technical details confidently will show that you're not just a people person but also know your way around cars.
✨Customer Service is Key
Prepare examples from your past experience where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your commitment to providing a first-class service experience.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of the mirror. Focus on how you would manage service appointments and communicate with customers. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Dress to Impress
Even though it’s an automotive role, looking professional can make a big difference. Dress smartly to convey that you take the opportunity seriously. A polished appearance can help set a positive tone right from the start.
