At a Glance
- Tasks: Manage group bookings and ensure smooth operations for tours in Scotland.
- Company: Join a well-established and growing DMC in Edinburgh.
- Benefits: Competitive salary, bonuses, private healthcare, and hybrid working after training.
- Other info: Great career development opportunities and a fun, dynamic work environment.
- Why this job: Be part of an exciting travel industry and build relationships with clients and suppliers.
- Qualifications: Fluent in Italian and English, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Join a well-established, growing DMC in Edinburgh as an Operations Executive. You'll be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
What we're looking for:
- Fluent in Italian & English (spoken and written)
- Minimum 1 year's experience with an inbound tour operator/DMC (desirable)
- Strong organisational and negotiation skills
- Ability to build great client and supplier relationships
Role Responsibilities as an Italian Operations Executive:
- Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
- Work closely with the Business Development team to understand client needs and itineraries.
- Build and maintain strong relationships with clients and suppliers.
- Source, negotiate, and confirm services at competitive rates while maintaining quality.
- Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
- Prepare and verify rooming lists, vouchers, and payment schedules.
- Keep group files and systems fully updated to allow smooth handover if required.
- Liaise with accounts to ensure payments are processed on time.
- Participate in familiarisation trips to enhance product knowledge.
- Take part in the emergency phone rota when required.
What's on offer:
- Competitive salary + bonus
- 22 days holiday (plus birthday off, rising to 24)
- Private healthcare, medical insurance, bonus & benefits
- Hybrid working after probation
- Excellent career development & progression opportunities
Interested in this Italian Operations Executive? Apply with your CV, or contact Nichola.
Italian Operations Specialist. Job in Edinburgh LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team in Edinburgh, where your role as an Italian Operations Specialist will be valued and nurtured. With competitive salaries, generous holiday allowances, and opportunities for hybrid working, we prioritise employee well-being and growth. Our culture fosters collaboration and innovation, ensuring you have the resources and support to excel in your career while enjoying the vibrant atmosphere of Scotland's capital.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Italian Operations Specialist. Job in Edinburgh LilyLifestyle Jobs
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of an Italian Operations Executive. Highlight your organisational skills and ability to build relationships – these are key for this position.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Italian Operations Specialist. Job in Edinburgh LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the travel industry, especially with inbound tour operators. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your organisational and negotiation skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Italian Operations Executive role. Mention your fluency in Italian and English, and share examples of how you've built strong relationships with clients and suppliers in the past.
Showcase Your Experience:If you’ve got experience managing group bookings or working with itineraries, make sure to highlight that in your application. We love seeing candidates who can demonstrate their ability to keep everything running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Brush Up on Your Italian
Since the role requires fluency in Italian, make sure you practice speaking and writing in the language before the interview. Prepare to answer questions in Italian and showcase your language skills, as this will demonstrate your capability for the position.
✨Know the Company Inside Out
Research the company thoroughly. Understand their values, mission, and the services they offer. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples from your past experience where you've successfully managed bookings or handled multiple tasks simultaneously. Highlight your organisational skills and how they can benefit the company in managing group tours.
✨Prepare Questions for Them
Have a few thoughtful questions prepared to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about their approach to client relationships or how they support career development.
