At a Glance
- Tasks: Manage group bookings and ensure smooth operations for tours in Scotland.
- Company: Join a well-established and growing DMC in Edinburgh.
- Benefits: Competitive salary, bonuses, private healthcare, and hybrid working after training.
- Other info: Great opportunities for career development and progression.
- Why this job: Be part of an exciting team and enhance your career in the travel industry.
- Qualifications: Fluent in Italian and English with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Join a well-established, growing DMC in Edinburgh as an Operations Executive. You'll be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
What we're looking for:
- Fluent in Italian & English (spoken and written)
- Minimum 1 year's experience with an inbound tour operator/DMC (desirable)
- Strong organisational and negotiation skills
- Ability to build great client and supplier relationships
Role Responsibilities:
- Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
- Work closely with the Business Development team to understand client needs and itineraries.
- Build and maintain strong relationships with clients and suppliers.
- Source, negotiate, and confirm services at competitive rates while maintaining quality.
- Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
- Prepare and verify rooming lists, vouchers, and payment schedules.
- Keep group files and systems fully updated to allow smooth handover if required.
- Liaise with accounts to ensure payments are processed on time.
- Participate in familiarisation trips to enhance product knowledge.
- Take part in the emergency phone rota when required.
What's on offer:
- Competitive salary + bonus
- 22 days holiday (plus birthday off, rising to 24)
- Private healthcare, medical insurance, bonus & benefits
- Hybrid working after probation
- Excellent career development & progression opportunities
Interested in this Italian Operations Executive? Apply with your CV, or contact Nichola.
Italian Operations Executive. Job in Edinburgh LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and supportive team in Edinburgh, where your role as an Italian Operations Executive will be valued and nurtured. With competitive salaries, generous holiday allowances, and private healthcare, we prioritise employee well-being and growth. Our hybrid working model and commitment to career development ensure that you can thrive both personally and professionally in a vibrant city known for its rich culture and history.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Italian Operations Executive. Job in Edinburgh LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at DMCs or have experience in operations. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by researching the company and its services. Knowing their offerings inside out will help you impress them with your knowledge and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your negotiation skills! Since you'll be liaising with suppliers, being able to negotiate effectively is key. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Italian Operations Executive. Job in Edinburgh LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the travel industry, especially with inbound tour operators. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your organisational and negotiation skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Italian Operations Executive role. Mention your fluency in Italian and English, and share examples of how you've built strong relationships with clients and suppliers in the past.
Showcase Your Passion for Travel:We love candidates who are passionate about travel! In your application, let us know about any relevant experiences or trips that have shaped your understanding of the industry. This will help us see your enthusiasm for the role and the company.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your CV and cover letter right away, and we can’t wait to hear from you!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Brush Up on Your Italian
Since the role requires fluency in Italian, make sure you’re comfortable speaking and writing in the language. Practise common phrases related to operations and customer service, as you might be asked to demonstrate your language skills during the interview.
✨Know the Company Inside Out
Research the company thoroughly. Understand their values, services, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed bookings or handled client relationships in the past. Highlight your organisational skills and any tools or systems you’ve used to keep everything running smoothly.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as dealing with a last-minute change in a booking or negotiating with suppliers. Prepare your responses to demonstrate your problem-solving abilities and negotiation skills.
