At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues across multiple sites.
- Company: Established manufacturing business in Leicester with a supportive culture.
- Benefits: Salary between £28,000 - £32,000, career progression, and stable hours.
- Other info: Collaborative atmosphere with opportunities for professional growth.
- Why this job: Join a growing team and develop your IT skills in a dynamic environment.
- Qualifications: 2-4 years of IT support experience and knowledge of ERP systems.
The predicted salary is between 28000 - 32000 £ per year.
We are currently recruiting for an ambitious and motivated IT Assistant to join a well‑established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long‑term career within IT in a large and growing organisation. This is a hands‑on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company’s internal ERP system.
Key Responsibilities
- Provide desktop and remote IT support to multi‑site users
- Troubleshoot hardware, software, and network issues
- Support and maintain servers, systems, and IT infrastructure
- Assist in the administration and maintenance of the internal ERP system
- Support business‑critical platforms and applications
- Escalate and resolve technical issues efficiently
- Work closely with the Head of IT on ongoing projects and improvements
- Travel occasionally to other company sites as required
Requirements
- 2-4 years’ experience within an IT support or infrastructure role
- Previous experience supporting multi‑site users
- ERP system knowledge is essential
- Experience with SAP, Oracle, or similar ERP platforms preferred
- Strong troubleshooting and problem‑solving skills
- Excellent communication and customer service abilities
- Manufacturing industry experience preferred
- A proactive attitude and eagerness to grow within IT
What’s on Offer
- Salary between 28,000 - 32,000
- Career progression opportunities within a large business
- Exposure to enterprise systems and infrastructure
- Stable Monday to Friday working hours
- Supportive and collaborative IT environment
IT Support Assistant. Job in Leicester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established manufacturing business in Leicester as an IT Support Assistant, where you will benefit from a supportive and collaborative work environment that fosters career progression. With a competitive salary and stable working hours, this role offers the chance to develop your skills while providing essential support across multiple sites, making it an excellent opportunity for those eager to grow within the IT field.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Assistant. Job in Leicester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local IT meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common IT support questions and practice your answers. Make sure you can talk about your experience with ERP systems and troubleshooting, as these will be key topics.
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, create a portfolio or a personal website. This can really set you apart from other candidates and give employers a taste of what you can do.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that IT Support Assistant role. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace IT Support Assistant. Job in Leicester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support, especially with multi-site users and ERP systems. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how you can contribute to our team. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can think on their feet, so share specific instances where you’ve resolved challenges effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Tech
Make sure you brush up on your knowledge of ERP systems, especially if you've worked with SAP or Oracle before. Be ready to discuss your experience troubleshooting hardware and software issues, as well as how you've supported multi-site users in the past.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled technical challenges in previous roles. Think about specific instances where you resolved issues efficiently and how you escalated problems when necessary. This will demonstrate your proactive attitude and ability to think on your feet.
✨Communicate Clearly
Since this role involves supporting users, excellent communication is key. Practice explaining technical concepts in simple terms, as you'll need to assist users who may not be tech-savvy. Show that you can provide great customer service while resolving their issues.
✨Be Ready to Discuss Career Growth
This position offers career progression opportunities, so be prepared to talk about your long-term goals within IT. Share your eagerness to learn and grow, and how you see yourself contributing to the team and the company’s success in the future.
