At a Glance
- Tasks: Support users and enhance IT infrastructure across multiple offices.
- Company: Forresters IP LLP, a leading intellectual property firm with a modern approach.
- Benefits: Competitive salary, flexible hours, 26 days leave, and health cash plan.
- Other info: Enjoy social events and a smart casual dress code.
- Why this job: Join a friendly team and grow your IT skills in a dynamic environment.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: London
Salary: Competitive
Vacancy Type: Permanent, Full Time
Closing date: 5th of June 2026
About Us
Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients requirements. We are rated as one of the leading intellectual property firms in the UK.
The Role
We are currently recruiting an IT Engineer to join our friendly team in our London office. This position is an ideal opportunity for someone who already has some experience in a similar role and is looking to build upon this experience and learn new skills to continue their career. As an IT Engineer you will carry out all manner of IT support duties including first/second line support to users across the firm including three remote sites. Regular travel to our other UK offices will be required, occasionally at short notice.
Main duties and responsibilities
You will play a key role in supporting users across all Forresters offices while helping to maintain and improve the organisation’s IT infrastructure. The role involves participating in IT projects, maintaining documentation, and providing technical support across servers, networking, databases, and end‑user systems.
Key responsibilities
- Leading and supporting IT projects, including server installations, database management, and IT security initiatives.
- Installing and configuring computer hardware and software.
- Providing technical support for users, including troubleshooting hardware, software, and peripheral issues.
- Liaising with third‑party support providers to resolve technical problems.
- Collaborating with and supporting other members of the IT team.
- Performing and monitoring backup checks to ensure data integrity and system reliability.
Essential skills required for this role
- Demonstrable experience working in a fast‑paced IT support environment, in a professional services company.
- Strong communication skills, with the ability to interact professionally with users, colleagues, management, and third‑party providers both in person and over the phone.
- Able to deal with queries efficiently, prioritising and logging issues, and acting accordingly.
Technical skills
Essential Experience
- Server builds including application software.
- Workstation and laptop builds (Windows 11, device imaging).
- Creating and maintaining users (e.g. Windows AD domain 2016 and above, Entra, Exchange Online, MS Office 365).
- User support (e.g. PC driver and hardware issues, software issues, printer issues, telephony).
- Mobile telephony and device support (Apple iOS based devices, or similar).
- Project Skills (e.g. new software roll‑out, new hardware roll‑out, documentation of key work).
Desirable Experience
- IPMS systems.
- Document management systems.
- CRM systems.
- Digital dictation.
- SaaS and other cloud‑based systems.
Qualifications
The following certifications would be beneficial:
- Microsoft certifications.
- COMPTIA certifications.
The Package
From starting:
- An attractive and competitive salary based on experience.
- A pleasant, supportive and friendly working environment.
- Flexible working core hours and hybrid working.
- 35 hour week.
- 26 days annual leave, increasing by one day with each complete year of service, to a maximum of 31 days, in addition to bank holidays.
- Life Assurance cover.
- Employee Assistance Programme.
- Mutual pension contribution of up to 5%.
- Smart casual dress code.
- Giving Something Back – a paid day off once a year to volunteer at a charity of your choice.
- Access to our Perks which provides discount codes or money back on different websites including gym membership.
- Social events.
After successful completion of probationary period:
- Health Cash plan.
- Cyclescheme.
- Season Ticket Loan.
- Enhanced family friendly benefits.
IT Engineer. Job in London LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Forresters IP LLP is an exceptional employer, offering a supportive and friendly work environment in the heart of London. With a commitment to employee growth, we provide opportunities for skill development through engaging IT projects and a flexible working culture that promotes work-life balance. Our competitive salary package, generous annual leave, and unique benefits like a paid volunteer day make us an attractive choice for those seeking meaningful and rewarding employment in the intellectual property sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research Forresters IP LLP, understand their values, and think about how your skills align with their needs. We want you to show them why you’re the perfect fit for their team!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows you’re genuinely interested and professional, which is exactly what we love to see.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our friendly team at Forresters IP LLP. Let’s get you started on this exciting journey!
We think you need these skills to ace IT Engineer. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Engineer role. Highlight relevant experience and skills that match the job description, like your server builds or user support expertise. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about IT and how your experience aligns with our needs. Keep it friendly and professional – we love a good story!
Show Off Your Skills:Don’t hold back on showcasing your technical skills! Mention any relevant certifications or projects you've worked on. We’re looking for someone who can hit the ground running, so let us know what you bring to the table.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to server builds, workstation setups, and user support. Be ready to discuss your experience with Windows 11, Active Directory, and any relevant certifications you hold. This will show that you're not just familiar with the basics but can handle the specific challenges of the role.
✨Show Off Your Communication Skills
Since you'll be interacting with users and colleagues regularly, practice explaining technical concepts in simple terms. Prepare examples of how you've effectively communicated with non-technical staff in the past. This will demonstrate your ability to bridge the gap between tech and users, which is crucial for an IT Engineer.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like troubleshooting a hardware issue or managing a project rollout. Think through your past experiences and be ready to explain your thought process and the steps you took to resolve issues. This will highlight your problem-solving skills and practical knowledge.
✨Research the Company Culture
Familiarise yourself with Forresters IP LLP's values and work environment. Since they pride themselves on being a modern firm with a friendly approach, think about how your personality and work style align with their culture. This will help you convey why you're a great fit for their team during the interview.
