At a Glance
- Tasks: Provide IT support across multiple sites and assist with ERP system management.
- Company: Established manufacturing business in Leicester with a focus on growth.
- Benefits: Salary between £28,000 - £32,000, career progression, and stable working hours.
- Other info: Opportunity for hands-on experience and exposure to enterprise systems.
- Why this job: Join a supportive team and develop your IT skills in a dynamic environment.
- Qualifications: 2-4 years of IT support experience and knowledge of ERP systems required.
The predicted salary is between 28000 - 32000 £ per year.
We are currently recruiting for an ambitious and motivated IT Assistant to join a well‑established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long‑term career within IT in a large and growing organisation. This is a hands‑on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company’s internal ERP system.
Key Responsibilities
- Provide desktop and remote IT support to multi‑site users
- Troubleshoot hardware, software, and network issues
- Support and maintain servers, systems, and IT infrastructure
- Assist in the administration and maintenance of the internal ERP system
- Support business‑critical platforms and applications
- Escalate and resolve technical issues efficiently
- Work closely with the Head of IT on ongoing projects and improvements
- Travel occasionally to other company sites as required
Requirements
- 2-4 years’ experience within an IT support or infrastructure role
- Previous experience supporting multi‑site users
- ERP system knowledge is essential
- Experience with SAP, Oracle, or similar ERP platforms preferred
- Strong troubleshooting and problem‑solving skills
- Excellent communication and customer service abilities
- Manufacturing industry experience preferred
- A proactive attitude and eagerness to grow within IT
What’s on Offer
- Salary between 28,000 - 32,000
- Career progression opportunities within a large business
- Exposure to enterprise systems and infrastructure
- Stable Monday to Friday working hours
- Supportive and collaborative IT environment
IT Assistant: Multi‑Site ERP & Infrastructure Growth employer: United Cerebral Palsy of Georgia
Join a well-established manufacturing business in Leicester as an IT Assistant, where you will benefit from a supportive and collaborative work environment that fosters career progression. With a focus on employee growth, you'll gain exposure to enterprise systems and infrastructure while enjoying stable working hours and the opportunity to make a meaningful impact across multiple sites.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant: Multi‑Site ERP & Infrastructure Growth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local IT meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your troubleshooting and ERP system knowledge. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues, especially with multi-site users. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Assistant: Multi‑Site ERP & Infrastructure Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support and any relevant ERP systems you've worked with. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the IT Assistant role and how your background makes you a perfect fit. We love seeing enthusiasm and a proactive attitude!
Show Off Your Communication Skills:Since this role involves supporting users across multiple sites, it’s crucial to demonstrate your excellent communication abilities. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated technical information in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially SAP and Oracle. Be ready to discuss how you've used these platforms in the past and any troubleshooting experiences you've had. This will show that you're not just familiar with the systems but can also handle them effectively.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled technical issues in previous roles. Think about specific challenges you faced, the steps you took to resolve them, and the outcomes. This will demonstrate your strong troubleshooting abilities and proactive attitude.
✨Communicate Clearly
Since this role involves supporting users across multiple sites, excellent communication is key. Practice explaining technical concepts in simple terms. During the interview, be sure to listen carefully and respond thoughtfully to questions, showcasing your customer service skills.
✨Demonstrate Your Eagerness to Grow
Express your enthusiasm for a long-term career in IT. Share your goals and how you see yourself developing within the company. This will resonate well with the interviewers, as they are looking for someone who is motivated and ready to contribute to their growth.
