At a Glance
- Tasks: Provide hands-on IT support and troubleshoot issues across multiple sites.
- Company: Join a well-established manufacturing business in Leicester.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Other info: Enjoy stable working hours and opportunities for growth.
- Why this job: Kickstart your IT career with exposure to enterprise systems and infrastructure.
- Qualifications: 2-4 years of IT support experience and ERP system knowledge required.
The predicted salary is between 28000 - 32000 £ per year.
We are currently recruiting for an ambitious and motivated IT Assistant to join a well‑established manufacturing business based in Leicester. Reporting directly to the Head of IT, this is an excellent opportunity for someone looking to develop a long‑term career within IT in a large and growing organisation. This is a hands‑on role supporting users across multiple sites, providing both desktop and remote support while assisting with the management of servers, business platforms, and the company’s internal ERP system.
Key Responsibilities
- Provide desktop and remote IT support to multi‑site users
- Troubleshoot hardware, software, and network issues
- Support and maintain servers, systems, and IT infrastructure
- Assist in the administration and maintenance of the internal ERP system
- Support business‑critical platforms and applications
- Escalate and resolve technical issues efficiently
- Work closely with the Head of IT on ongoing projects and improvements
- Travel occasionally to other company sites as required
Requirements
- 2-4 years’ experience within an IT support or infrastructure role
- Previous experience supporting multi‑site users
- ERP system knowledge is essential
- Experience with SAP, Oracle, or similar ERP platforms preferred
- Strong troubleshooting and problem‑solving skills
- Excellent communication and customer service abilities
- Manufacturing industry experience preferred
- A proactive attitude and eagerness to grow within IT
What’s on Offer
- Salary between 28,000 - 32,000
- Career progression opportunities within a large business
- Exposure to enterprise systems and infrastructure
- Stable Monday to Friday working hours
- Supportive and collaborative IT environment
IT Assistant. Job in Leicester LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established manufacturing business in Leicester as an IT Assistant, where you will benefit from a supportive and collaborative work environment that fosters career progression. With a competitive salary and stable working hours, this role offers the chance to develop your skills in a hands-on position while working with enterprise systems across multiple sites. Embrace the opportunity to grow within a large organisation that values ambition and motivation.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant. Job in Leicester LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local IT meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or manage user queries. This will show your problem-solving skills and make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for roles that excite you, like the IT Assistant position at LilyLifestyle. Tailor your approach to each company!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. It shows your enthusiasm for the role and gives you another chance to highlight your skills.
We think you need these skills to ace IT Assistant. Job in Leicester LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Assistant role. Highlight your experience with desktop and remote support, as well as any ERP system knowledge you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our team. Don’t forget to mention your proactive attitude and eagerness to grow within the industry.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing strong troubleshooting skills, so share specific instances where you resolved problems efficiently!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Tech
Make sure you brush up on your knowledge of ERP systems, especially if you've worked with SAP or Oracle before. Be ready to discuss your experience troubleshooting hardware and software issues, as well as any specific projects you've worked on that relate to IT support.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled tricky IT problems in the past. Think about situations where you had to escalate issues or work under pressure, and be ready to explain your thought process and the outcome.
✨Communicate Clearly
Since this role involves supporting users across multiple sites, strong communication skills are a must. Practice explaining technical concepts in simple terms, and be prepared to demonstrate your customer service abilities during the interview.
✨Be Proactive and Eager to Learn
Express your enthusiasm for growing within the IT field. Share any relevant courses or certifications you've pursued, and discuss how you stay updated with the latest tech trends. This will show that you're not just looking for a job, but a long-term career.
