At a Glance
- Tasks: Lead the REST Hub service, providing support and direction to staff and volunteers.
- Company: Join a supportive team dedicated to mental health and wellbeing in Ipswich.
- Benefits: Competitive salary, generous holiday, health insurance, and flexible working options.
- Other info: Fixed-term contract with excellent opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career in mental health.
- Qualifications: Experience in mental health support and strong leadership skills required.
The predicted salary is between 27202 - 30856 £ per year.
Full‑time, fixed‑term – Ipswich, Suffolk
Benefits:
- Competitive Salary: £27,202 – £30,856 per annum
- Holiday: 25 days plus bank holidays, increasing to 30 days with length of service (pro rata for part‑time employees) + your birthday off and the option to buy or sell annual leave
- Additional: Health and dental care insurance plan, occupational sick pay, pension scheme, blue light card discounts, length of service rewards, refer‑a‑friend scheme, and access to wellbeing courses, training, flexible/hybrid working options, and strong ongoing support.
About the role:
As a Senior Wellbeing Support Worker, you will be the lead practitioner on shift, overseeing the day‑to‑day operations of the REST Hub service (Recover, Eat, Support, Talk). You will support staff and volunteers, ensure a safe and welcoming environment for service users, and manage service flow and staffing levels. Working hours are 37 per week, Monday to Friday, 9:00 am – 5:00 pm. This is a fixed‑term contract until 31st March 2027.
Main duties and responsibilities:
- Lead the delivery of the REST Hub service, providing direction and support to staff and volunteers.
- Build positive relationships with individuals accessing the service, offering emotional support including in crisis situations.
- Manage service flow, capacity, and staffing levels, responding dynamically to demand and risk.
- Ensure safeguarding procedures are followed and identify appropriate support pathways.
- Liaise with external professionals such as NHS services and emergency services when required.
- Support staff and volunteer development, including supervision, induction, and ongoing guidance.
- Maintain accurate records, data collection, and reporting in line with data protection requirements.
- Promote a calm, inclusive, and recovery‑focused environment.
- Monitor and maintain a safe, welcoming, and well‑managed site.
- Support ongoing service development in line with organisational policies and objectives.
Qualifications and experience:
- At least 1‑2 years working with adults in a mental health environment.
- Strong understanding of safeguarding, risk management, and recovery‑focused support.
- Experience delivering both 1:1 and group support.
- Excellent communication, organisational, and problem‑solving skills.
- Ability to lead within a team and manage competing priorities effectively.
- Confidence supporting staff and volunteers and handling sensitive situations professionally.
- A qualification in mental health (e.g., NVQ Level 3, DipSW, RMN, Counselling or equivalent) is desirable, along with experience managing volunteers or small teams.
- You must be willing to undertake an enhanced Adult’s Barred DBS check.
Senior Wellbeing Support Specialist. Job in Ipswich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At LilyLifestyle, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. As a Senior Wellbeing Support Specialist in Ipswich, you will benefit from competitive salaries, generous holiday allowances, and access to comprehensive health and dental care plans, alongside opportunities for professional growth through training and flexible working options. Join us in making a meaningful impact while enjoying a rewarding career in a dynamic environment dedicated to supporting mental health.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Wellbeing Support Specialist. Job in Ipswich LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to wellbeing support. Think about your experiences and how they align with the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for wellbeing! When you get the chance to chat with potential employers, share your personal experiences and why you care about supporting others. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Senior Wellbeing Support Specialist. Job in Ipswich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Wellbeing Support Worker role. Highlight your relevant experience in mental health and any leadership roles you've had. We want to see how you can bring your unique skills to our team!
Showcase Your Passion:Let your enthusiasm for wellbeing support shine through! Share personal experiences or motivations that led you to this field. We love seeing candidates who are genuinely passionate about making a difference in people's lives.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Senior Wellbeing Support Worker. Familiarise yourself with the REST Hub service and be ready to discuss how your experience aligns with their needs, especially in managing service flow and supporting staff.
✨Showcase Your Communication Skills
As this role involves building relationships and providing emotional support, be prepared to demonstrate your excellent communication skills. Think of examples where you've effectively communicated in crisis situations or supported individuals in a mental health environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle sensitive situations. Prepare specific scenarios from your past experience where you successfully managed competing priorities or led a team, highlighting your approach to safeguarding and risk management.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, ongoing training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
