At a Glance
- Tasks: Lead a team to provide high-quality mental health support and ensure effective service delivery.
- Company: Join a growing care organisation dedicated to person-centred living and recovery-focused services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for career advancement and collaboration with various professionals.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in mental health services and a Level 4 qualification in Health and Social Care.
The predicted salary is between 28000 - 30000 £ per year.
Salary: £28,000 - £30,000 per annum
Hours: 37 hours per week
Location: OneCare Services, with travel to other sites as required
Reporting to: Coastal Housing Manager / Care / Operations Manager
We are a growing care organisation providing person‑centred supported living and care services to individuals with complex needs. Our aim is to help people live with dignity, independence, choice and control while ensuring services are safe, responsive, recovery‑focused and delivered to a high standard.
We are looking for a committed and capable Deputy Manager to support the day‑to‑day leadership of our Mental Health Supported Living Services in Ipswich. This is an important operational role for someone who can lead staff, maintain service quality, support individuals with complex mental health needs, and work closely with internal teams and external professionals to ensure effective service delivery. This is an excellent opportunity for someone with experience in supported living, mental health, or a similar care setting who is ready to take the next step in leadership and contribute to the continued development of a high‑quality service.
Role & Responsibilities
- Support the Coastal Housing Manager in the day‑to‑day running of the supported living service.
- Provide direct leadership, supervision and support to Key Workers, Support Workers, Relief Staff and Volunteers.
- Help ensure the service remains safe, effective, person‑centred and recovery‑focused.
- Undertake direct support duties where required to maintain continuity of care and safe service delivery.
- Ensure support plans, care plans, risk assessments and records are accurate, up to date and implemented effectively.
- Respond appropriately to incidents, emotional distress, crisis situations and changing levels of need.
- Support individuals with complex mental health needs, including those experiencing emotional distress, dual diagnosis or behaviours that challenge.
- Promote positive outcomes linked to wellbeing, recovery, independence and tenancy sustainment.
- Work in partnership with Local Authorities, Adult Social Care, housing partners, health professionals and other agencies.
- Contribute to referrals, assessments, admissions, reviews and move‑on planning.
- Support housing management responsibilities, health and safety checks, maintenance reporting and general oversight of the service environment.
- Participate in recruitment, induction, probation, supervision, appraisal and performance management processes.
- Contribute to service development, quality improvement and implementation of policies and procedures.
- Take part in the out‑of‑hours on‑call rota and provide operational support across other sites where required.
What We Are Looking For
- Level 4 or above in Health and Social Care, or equivalent.
- Experience of working within mental health services, supported living, or a related care environment.
- Experience of supporting individuals with complex mental health needs and responding to challenging situations appropriately.
- Previous experience of supervising or leading staff in a care or support setting.
- Good understanding of person‑centred practice, recovery‑focused support, risk management and professional boundaries.
- Strong communication, leadership, record‑keeping and organisational skills.
- Ability to work flexibly and respond to service needs.
- Willingness to travel to other sites as required.
- Enhanced DBS required.
Desirable
- Level 5 qualification in Health and Social Care, or equivalent.
- Experience of undertaking assessments, support planning and multi‑agency working.
- Knowledge of approaches such as WRAP, SMART, ENR and Positive Behaviour Support.
- Previous experience in a Deputy Manager or similar leadership role within supported living or mental health services.
- Driving licence and ability to travel independently for work purposes.
If you are a motivated care professional with leadership experience and a passion for high‑quality mental health support, we would welcome your application. Please send an updated CV along with an Expression of Interest. We reserve the right to close the advert earlier if we receive sufficient applications for the role advertised.
Deputy Manager - Mental Health Supported Living Services. Job in Ipswich LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At OneCare Services, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment in Ipswich. Our commitment to employee growth is reflected in our comprehensive training programmes and leadership opportunities, ensuring that you can thrive in your career while making a meaningful impact on the lives of individuals with complex mental health needs. Join us to be part of a compassionate team that values dignity, independence, and recovery-focused care.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager - Mental Health Supported Living Services. Job in Ipswich LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health and care sectors. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to mental health support and leadership. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples of how you've supported individuals with complex needs in the past. This will demonstrate your commitment and understanding of the role's requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that CV ready and hit submit!
We think you need these skills to ace Deputy Manager - Mental Health Supported Living Services. Job in Ipswich LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Deputy Manager role. Highlight your leadership experience in mental health services and any relevant qualifications to show us you’re the right fit.
Craft a Compelling Expression of Interest:In your Expression of Interest, share your passion for supporting individuals with complex mental health needs. Tell us why you want to work with us at OneCare Services and how you can contribute to our mission of providing high-quality care.
Showcase Your Leadership Skills:We’re looking for someone who can lead and inspire a team. Use examples from your past roles to demonstrate how you’ve successfully supervised staff and maintained service quality in challenging situations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with OneCare Services.
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Deputy Manager in mental health services. Brush up on person-centred practices and recovery-focused support, as these will likely come up in conversation. Being able to discuss specific examples from your experience will show that you’re not just knowledgeable but also practical.
✨Showcase Your Leadership Skills
Prepare to talk about your previous leadership experiences, especially in care settings. Think of situations where you’ve successfully led a team or managed challenging situations. Highlight how you supported staff and maintained service quality, as this is crucial for the role.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you’ve worked with various stakeholders, like local authorities and health professionals. You might even want to prepare a few examples of how you’ve handled difficult conversations or crises in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about their approach to staff development or how they measure success in their supported living services. It’s a great way to demonstrate your commitment to high-quality care.
