At a Glance
- Tasks: Engage with customers and support waste disposal practices while monitoring collection routes.
- Company: Established waste management organisation with a focus on sustainability.
- Benefits: Competitive pay, vehicle provided, holiday entitlement, and pension scheme.
- Other info: Flexible working environment with opportunities for career development.
- Why this job: Make a real difference in your community while gaining valuable operational experience.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 37000 - 40000 £ per year.
Location: Dingwall / Inverness (Regional travel across the Highlands)
Salary: £17.91 per hour
Job Type: Full time, Temporary until November 2026
Overview
Our client, a well established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office based administration with field based operational support. This is a hands on and fast paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team.
Key Responsibilities
- Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices
- Monitor collection routes and identify contamination or non-compliance within recycling bins
- Carry out inspections of public and commercial waste collection points
- Support follow up activity, including reporting findings and issuing written communications where required
- Respond to customer enquiries via telephone and email
- Maintain accurate records and update Excel-based tracking systems
- Assist with engagement activity to encourage correct waste disposal practices
- Work across multiple sites throughout the Highlands to support operational service delivery
Requirements
Essential
- Previous experience in a customer-facing role such as customer service, field support, compliance, or operational engagement
- Excellent communication skills and confidence dealing with people face-to-face
- Strong administration skills, including proficiency in Microsoft Excel and Word
- Ability to organise workloads effectively and meet deadlines
- Strong problem-solving skills and a proactive approach
- Comfortable working both outdoors and in an office environment
- Full clean driving licence and willingness to travel extensively across the Highland region
- Ability to work independently as well as collaboratively within a team
Desirable
- Previous experience within waste management, recycling, environmental services or a similar operational setting
- Experience dealing with challenging situations or conflict resolution
- An interest in sustainability or waste reduction practices
What’s on Offer
Salary: £17.91 per hour
Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme
Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands)
Career development: Excellent opportunity to gain valuable operational experience within a growing sector
About You
- A confident and approachable communicator
- Motivated and capable of working on your own initiative
- Comfortable working in a practical, hands‑on environment
- Highly organised with strong attention to detail
- Adaptable and professional when dealing with a range of people and situations
- A team player with a proactive and positive attitude
Waste Management Assistant. Job in Inverness LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a well-established organisation in the waste management sector as a Waste Management Assistant, where you will enjoy a dynamic work culture that values teamwork and individual initiative. With a competitive salary of £17.91 per hour, you will benefit from a vehicle for business travel, full PPE, and opportunities for career development in a growing field. This role offers a unique blend of office and fieldwork across the beautiful Highlands, making it an ideal position for those passionate about sustainability and community engagement.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waste Management Assistant. Job in Inverness LilyLifestyle Jobs
✨Tip Number 1
Get to know the company! Research their values and recent projects in waste management. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills. Since this role involves engaging with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you handle any tricky questions during interviews.
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you successfully resolved issues, especially in customer-facing roles. This will demonstrate your proactive approach!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waste Management Assistant. Job in Inverness LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer-facing experience and any relevant skills. We want to see how your background fits with the Waste Management Assistant role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about waste management and how your skills can help us engage with customers effectively. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers, make sure to demonstrate your excellent communication skills in your application. Whether it’s through your writing style or examples from past experiences, let us know you can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Waste Management Basics
Before heading into the interview, brush up on the fundamentals of waste management and recycling practices. Being able to discuss these topics confidently will show your genuine interest in the role and the sector.
✨Show Off Your Communication Skills
Since this role involves engaging with customers, practice articulating your thoughts clearly. Prepare examples from past experiences where you successfully resolved customer queries or handled challenging situations.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when juggling both office and fieldwork.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as dealing with contamination in recycling bins. Prepare to explain how you would approach these situations, showcasing your problem-solving skills and proactive attitude.
