At a Glance
- Tasks: Diagnose and repair household appliances while providing top-notch customer service.
- Company: Join Hotpoint, one of the UK's most trusted appliance brands.
- Benefits: Competitive salary, bonuses, fully equipped van, and 20+ days holiday.
- Other info: Secure career path with opportunities for growth and progression.
- Why this job: Launch your hands-on career with industry-leading training and real-world experience.
- Qualifications: Passion for customer service and a willingness to learn; no experience needed.
The predicted salary is between 27377 - 28352 £ per year.
Start Your Career as a Trainee Field Service Engineer with Hotpoint. Are you ready to launch a hands‑on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed!
If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.
About the Role
As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.
What you'll be doing:
- Driving your own Hotpoint van to customer appointments
- Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines
- Providing top‑notch customer service
- Managing your tools and spare parts stock
- Promoting our trusted Hotpoint products
Your Training Journey
We'll fully support you from day one with a blend of classroom learning, hands‑on experience, and on‑the‑job training:
- Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info
- Shadowing - Join an experienced engineer on the road to see the job in action
- Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough
- On‑the‑Job Learning (6‑9 months) - Build your skills with real customers
- Phase 2 Training (1 week) - Level up your knowledge learning another appliance
What You'll Need
We're looking for people who are:
- Passionate about customer service
- Interested in electrics, mechanics, or hands‑on problem‑solving
- Hold a full UK manual driving licence
- Physically fit — able to move and lift appliances
- Eligible to work in the UK
- No previous field engineering experience is required - just a great attitude and a willingness to learn!
What's In It for You?
- Pay: 27,377 - 28,352 per year (daily rate equivalent via umbrella company)
- Bonuses: Commission + overtime opportunities
- Vehicle: Fully equipped company van + fuel card
- Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent
- Progression: The chance to move into a permanent role within 12 months with even more rewards
Why Choose Hotpoint?
- Learn from the best with industry‑leading training
- Join a globally respected brand trusted by millions
- Enjoy a secure career path with opportunities to grow
- Be part of a team that values skill, effort, and dedication
Ready to Apply?
This is more than just a job — it's the start of a long‑term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact The Academy Team!
Trainee Field Service Engineer — Van, Training & Growth in Inverness employer: United Cerebral Palsy of Georgia
Hotpoint is an excellent employer that offers a supportive and dynamic work environment for aspiring Trainee Field Service Engineers. With comprehensive training, a fully equipped company van, and opportunities for career progression, employees can thrive while delivering exceptional customer service. Join a globally respected brand where your passion for problem-solving and hands-on work will be valued and rewarded.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Field Service Engineer — Van, Training & Growth in Inverness
✨Tip Number 1
Get to know the company! Research Hotpoint and understand their values, products, and customer service approach. This will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Even if you haven't worked in field service before, try fixing things at home or volunteering to help friends with repairs. This will boost your confidence and give you some practical examples to discuss in interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to learn about their experiences. They might share insider tips or even refer you for the role, which can really boost your chances of landing that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about starting your career with Hotpoint.
We think you need these skills to ace Trainee Field Service Engineer — Van, Training & Growth in Inverness
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and hands-on problem-solving. Share any experiences, even if they're not directly related to engineering, that highlight your eagerness to learn and help others.
Tailor Your CV:Make sure your CV reflects the skills and qualities we're looking for. Highlight any relevant experience or interests in electrics and mechanics, and don’t forget to mention your full UK manual driving licence!
Craft a Personal Cover Letter:Use your cover letter to tell us why you want to join Hotpoint as a Trainee Field Service Engineer. Be genuine and let your personality shine through — we love to see who you are beyond your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get you on the path to an exciting career with Hotpoint!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Stuff
Familiarise yourself with Hotpoint's products and services. Understand the basics of household appliances, especially those you'll be working on, like washing machines and cookers. This will show your genuine interest and help you answer technical questions confidently.
✨Show Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Your Problem-Solving Ability
Prepare to talk about times when you've had to troubleshoot or fix something. Whether it's a DIY project or a tech issue, highlight your hands-on problem-solving skills. This will resonate well with the practical nature of the job.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process, team dynamics, or growth opportunities within Hotpoint. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
