At a Glance
- Tasks: Assist customers with enquiries and orders while providing top-notch service.
- Company: Join a friendly team at a leading healthcare supplier.
- Benefits: Enjoy 25 days' holiday, bank holidays, and a Blue Light discount card.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Customer care experience and excellent communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
A brand-new opportunity for a part-time customer care professional! Be part of a small, friendly, exceptionally customer-focused team that provides healthcare supplies to patients.
- Part-time, 22.5 hours p/week (working 4.5 hours per day Monday to Friday, any time between 11am and 5pm).
- Excellent benefits to include 25 days' holiday (pro rata) + bank holidays and Blue Light discount card.
- Free onsite parking.
A leading supplier of healthcare products is recruiting for a part-time customer service advisor to assist in the daily operations of a regional dispensing centre and provide the highest standards of service to patients and healthcare professionals.
Key Responsibilities- The customer service advisor role involves working as part of a small, friendly team. You will handle customer enquiries and orders by phone, email, and in person, building rapport with both new and regular customers and efficiently supporting community‑based nurses.
- Regular liaison with healthcare professionals regarding patient records and orders.
- Accurately input and process orders, paying close attention to product codes and quantities.
- Update patient files and databases, always maintaining patient confidentiality.
- Booking of appointments and delivery dates on behalf of patients and nurses.
- Handling queries through to a satisfactory conclusion.
- Ensure sufficient (lightweight) stock levels are maintained within the branch.
- You will have recent customer care experience and be skilled in handling enquiries, ideally within an operational setting.
- You will demonstrate excellent communication skills, both verbal and written.
- You will take pride in building effective working relationships with your team and providing the very best customer care.
- You will be joining a friendly, supportive team environment where both team and individual tasks will be part of your daily responsibilities. A can‑do attitude and a well‑organised, tidy, and methodical approach to work are essential.
- You will demonstrate efficient administration skills and follow strict operational guidelines.
- Efficient keyboard and basic Microsoft Office skills, and the ability to work with great attention to detail are essential.
- Healthcare sector experience would be an advantage, although not essential.
To be considered for the opportunity of customer service advisor, please send your CV Application for consideration. If you would like further details before applying, please call us. Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy.
Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually. Please be assured, in line with GDPR guidelines - We will only store your data once we have spoken with you and the data that we hold can be viewed, amended or deleted at any time upon your request.
Part-Time Customer Care Specialist. Job in Inshes LilyLifestyle Jobs in Inverness employer: United Cerebral Palsy of Georgia
Join a supportive and friendly team at our Inshes-based healthcare supply company, where your role as a Part-Time Customer Care Specialist will be both meaningful and rewarding. Enjoy excellent benefits including 25 days' holiday (pro rata), a Blue Light discount card, and free onsite parking, all while contributing to the well-being of patients and healthcare professionals in your community. With a focus on employee growth and a collaborative work culture, this is an ideal opportunity for those looking to make a positive impact in the healthcare sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Care Specialist. Job in Inshes LilyLifestyle Jobs in Inverness
✨Tip Number 1
Get to know the company! Research LilyLifestyle and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, it's crucial to demonstrate your ability to communicate clearly and effectively. Role-play with a friend or family member to build confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the team at LilyLifestyle.
We think you need these skills to ace Part-Time Customer Care Specialist. Job in Inshes LilyLifestyle Jobs in Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer care experience and any relevant healthcare knowledge to show us you're the right fit for our team.
Craft a Personal Cover Letter:Write a cover letter that speaks directly to us! Share why you’re excited about this part-time role and how your previous experiences have prepared you to provide top-notch service to our customers.
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application is clear and concise. Use proper grammar and spelling to demonstrate your attention to detail and professionalism.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around customer care and healthcare products. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your Communication Skills
As a Customer Care Specialist, communication is key. Prepare examples of how you've effectively handled customer enquiries in the past. Think about times when you built rapport with customers or resolved issues efficiently. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Demonstrate Your Team Spirit
This role involves working as part of a small, friendly team. Be ready to discuss how you’ve collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment. A can-do attitude goes a long way, so let that shine through!
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with your interviewers.
