At a Glance
- Tasks: Manage international accounts and deliver exceptional customer service while driving commercial growth.
- Company: Dynamic hospitality company with a focus on relationship management.
- Benefits: Competitive salary, pension scheme, holiday entitlement, and ongoing training.
- Other info: Opportunity for career progression and a supportive work environment.
- Why this job: Travel internationally and build strong partnerships in a vibrant industry.
- Qualifications: Experience in customer service or account management, with excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Account Manager
Hours: Monday to Friday, 9am to 5pm
Location: Office based in Lympne, with international travel approximately once every other month
Salary: Competitive basic salary plus commission
Are you a customer-focused professional with a passion for hospitality and relationship management? An exciting opportunity has arisen for Account Managers to manage and develop an international customer base, mainly Europe and Africa, delivering exceptional service while supporting commercial growth across key markets. This role offers a balance of office-based responsibility and periodic international travel, giving you the opportunity to build strong, long-term partnerships with hospitality customers.
The Role
You will be responsible for managing a defined portfolio of international accounts in different regions, acting as the main point of contact for customers and ensuring a consistently high standard of service. Alongside day-to-day account management, you will identify opportunities to grow revenue and strengthen client relationships, supported by internal teams.
We can only accept candidates who have the full right to work in the UK. With the company location, you must have a full driving licence with access to your own vehicle.
Key Responsibilities
- Manage your own sales territory and act as the primary contact for all accounts within your region
- Deliver outstanding customer service by managing enquiries, orders, quotations and ongoing client communication
- Build and maintain strong, long-term customer relationships to encourage loyalty and repeat business
- Identify opportunities for upselling, cross selling and account growth
- Collaborate closely with internal teams to ensure smooth order processing and delivery
- Maintain accurate and up-to-date CRM records, documenting all client interactions
- Travel periodically to visit customers, attend trade events and support commercial activity
- Contribute towards individual and team performance targets
Skills & Experience
- Previous experience in customer service, account management or hospitality sales is desirable
- Excellent communication and interpersonal skills with a strong customer-first mindset
- Highly organised, with strong attention to detail and the ability to manage multiple priorities
- Proactive and confident in identifying opportunities to add value and drive growth
- Comfortable working independently while managing an international customer portfolio
- Willing to travel internationally on a periodic basis
- Confident using CRM systems and Microsoft Office
Benefits
- Company pension scheme with life insurance and income protection
- Holiday entitlement that increases with length of service
- Annual profit share scheme
- Employee Assistance Programme and mental health support
- Ongoing training, development and clear opportunities for career progression
International Account Manager. Job in Hythe LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
At our company, we pride ourselves on being an exceptional employer that values customer-focused professionals in the hospitality sector. Located in the picturesque area of Lympne, we offer a supportive work culture that encourages personal and professional growth, alongside competitive benefits such as a pension scheme, annual profit share, and ongoing training opportunities. With the chance to manage international accounts and travel periodically, you will not only build strong relationships but also contribute to our commercial success in a dynamic and rewarding environment.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International Account Manager. Job in Hythe LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its international clients. Show us that you understand their market and can bring value to their team. Tailor your answers to highlight your customer-focused mindset and relationship management skills.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with the role of an International Account Manager. Focus on your ability to manage accounts and grow relationships, as that's what will impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and ready to take on the challenge of managing international accounts.
We think you need these skills to ace International Account Manager. Job in Hythe LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the International Account Manager role. Highlight your experience in customer service and account management, especially in hospitality. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for relationship management and how you can contribute to our team. Be sure to mention any relevant international experience you have.
Showcase Your Communication Skills:Since this role involves managing international accounts, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your ability to engage with clients effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Accounts
Before the interview, research the company’s existing international accounts, especially in Europe and Africa. Familiarise yourself with their key clients and any recent news or developments. This will show your genuine interest and help you discuss how you can contribute to managing and growing these relationships.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service excellence. Think of specific situations where you went above and beyond for a client or successfully resolved a challenging issue. This will demonstrate your customer-first mindset, which is crucial for this role.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple accounts and priorities, be ready to discuss how you stay organised. Share tools or methods you use to keep track of client interactions and ensure timely follow-ups. This will reassure them that you can handle the demands of the position effectively.
✨Be Ready to Discuss Travel
As the job involves periodic international travel, be prepared to talk about your flexibility and willingness to travel. Share any previous experiences you have had with international travel for work, and how you managed those responsibilities while maintaining strong client relationships.
