At a Glance
- Tasks: Support businesses with their insurance inquiries and manage policy administration.
- Company: Family-run insurance business prioritising employee wellbeing and growth.
- Benefits: Hybrid working, 24 days holiday, healthcare scheme, and extra leave over Christmas.
- Other info: Enjoy a modern office environment with great career development opportunities.
- Why this job: Join a supportive team and make a real difference in customer service.
- Qualifications: Experience in insurance and excellent customer service skills required.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for a new Customer Adviser job within insurance where you can support businesses with their insurance inquiries across a number of different sectors? Do you live in the Hull area and looking to work for an organisation that offers hybrid working, training and development along with 24 days of holiday plus additional annual leave given over the Christmas break? Are you looking to work for a family run growing business that puts its people at the heart of what they do, with a low turnover of staff and a brand new office for you to work in?
We are recruiting for a forward-thinking insurance business who have sites in Malton and Hull and are currently looking to increase its headcount within this key department looking after its Commercial business clients as a Customer Adviser.
What the Insurance Customer Adviser job involves:- Speaking to new and existing customers over the telephone and via email
- Processing and administration of all insurance policies within the department
- Dealing with new insurance business administration, renewals, mid-term adjustments, claims, queries, premium financing arrangements, and any possible broking risks to insurers
- Collecting payments in line with the Company and client expectations
- Working on behalf of the client and liaising with Insurers as appropriate, keeping the client informed and updated at all stages
- Previous experience or working within Insurance is essential
- Excellent customer service skills both written and verbal
- Fully computer literate with MS Office
- Able to learn new systems and processes
- Monday to Friday 8.30 - 5.00
- Hybrid working available after initial probation and training
- 24 days holiday plus bank holidays
- Additional annual leave is given over Christmas and New Year
- Healthcare scheme and a death in service policy
- Car Parking available
KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data.
Insurance Customer Support Advisor. Job in Yorkshire LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a family-run insurance business in Hull that prioritises its employees, offering a supportive work culture with hybrid working options and extensive training and development opportunities. With 24 days of holiday plus additional leave over the Christmas period, you will enjoy a healthy work-life balance in a brand new office environment, all while being part of a team that values low staff turnover and employee well-being.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Customer Support Advisor. Job in Yorkshire LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the insurance industry. A personal recommendation can go a long way in landing that Customer Support Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Since this is a family-run business, showing that you understand their culture and are genuinely interested in supporting their clients will set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as an Insurance Customer Support Advisor. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare and make your application stand out. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Insurance Customer Support Advisor. Job in Yorkshire LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insurance Customer Support Advisor role. Highlight your relevant experience in insurance and customer service, as this will show us that you understand what we're looking for.
Showcase Your Skills:We want to see your excellent communication skills shine through in your written application. Use clear and concise language, and don’t forget to mention your computer literacy and ability to learn new systems – these are key for the role!
Be Personable:Since we’re a family-run business, we value personality just as much as qualifications. Let your unique voice come through in your application. A friendly tone can make a big difference and help us see how you'd fit into our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we receive all your details and can consider you for the role without any hiccups!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Insurance Basics
Before heading into the interview, brush up on your insurance knowledge. Understand key terms and processes related to policies, claims, and customer service. This will not only show your enthusiasm for the role but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to handle inquiries effectively.
✨Familiarise Yourself with Hybrid Working
Since the role offers hybrid working, be ready to discuss how you manage your time and productivity in a flexible work environment. Share any previous experiences you have with remote work and how you stay organised and communicative.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, and how they support their employees' growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
