Hybrid Customer Service & Admin (Temp to Perm)

Hybrid Customer Service & Admin (Temp to Perm)

Temporary 26500 - 27500 £ / year (est.) Home office (partial)
United Cerebral Palsy of Georgia

At a Glance

  • Tasks: Join our team to provide top-notch customer service and admin support.
  • Company: National client based in South Leeds with a focus on inclusivity.
  • Benefits: Competitive pay of £12.71ph, hybrid work after training, and supportive team environment.
  • Other info: Training provided, with opportunities for permanent placement.
  • Why this job: Kickstart your career with hands-on experience in a dynamic role.
  • Qualifications: Strong PC skills, excellent communication, and a customer-focused mindset.

The predicted salary is between 26500 - 27500 £ per year.

Our national client based in South Leeds are looking for candidates to join their team on a temp to perm basis. If you are an excellent Administrator with Customer Service skills, please apply today. This role starts on 1st June 2026 at £12.71 per hour. This is a hybrid role after training, which will be 2 weeks from Monday 1st June in the Morley Head office. Training hours will be Monday to Friday 9am to 5.30pm, with office days on Tuesday and Wednesday. Shifts are Monday to Wednesday & Friday 10am to 7pm and Saturday 8am to 2pm, with Thursday and Sunday as days off. Total = 39 hours.

Responsibilities:

  • Contract maintenance
  • Maintenance of the database, with daily analysis
  • Liaise with the Management Team regarding daily support activities
  • Liaise with internal and external support services to resolve daily issues affecting customers
  • Escalate issues in a timely and effective manner
  • Proactively support the business to customer delivery service
  • Provide enquiry resolution support to internal and external parties within targeted service levels
  • Distribution of daily activity reports to external service providers

All About You:

  • Excellent PC skills, including MS Excel, Word and PowerPoint
  • Highly numerate and commercially-minded - used to working in a fast-paced environment with attention to accuracy and detail at all times
  • Excellent time management skills and ability to work under pressure to time-critical deadlines
  • Strong interpersonal and communication skills and ability to communicate at all levels
  • Customer focused, with a proactive and innovative approach

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Hybrid Customer Service & Admin (Temp to Perm) employer: United Cerebral Palsy of Georgia

Join a dynamic team in South Leeds where your skills as a Customer Service and Administration professional will be valued and nurtured. With a commitment to diversity and inclusion, we offer a supportive work culture that encourages personal and professional growth, alongside competitive pay and the flexibility of a hybrid working model after training. This is an excellent opportunity for those seeking meaningful employment in a fast-paced environment with a focus on customer satisfaction.

United Cerebral Palsy of Georgia

Contact Details:

United Cerebral Palsy of Georgia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Customer Service & Admin (Temp to Perm)

Tip Number 1

Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral!

Tip Number 3

Practice makes perfect! Prepare for common interview questions and role-specific scenarios. The more comfortable you are, the better you'll perform when it counts.

Tip Number 4

Don’t forget to follow up! A quick thank-you email after your interview can leave a lasting impression. It shows your enthusiasm and keeps you fresh in their minds.

We think you need these skills to ace Hybrid Customer Service & Admin (Temp to Perm)

Customer Service Skills
Administration Skills
Database Maintenance
Data Analysis
Excellent PC Skills
MS Excel
MS Word

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your customer service and admin skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing your relevant achievements!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about joining our team.

Show Off Your Skills:Since we’re looking for someone with excellent PC skills, make sure to mention your proficiency in MS Excel, Word, and PowerPoint. If you’ve got any specific examples of how you’ve used these tools effectively, share them with us!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at United Cerebral Palsy of Georgia

Know Your Stuff

Make sure you brush up on the job description and understand the key responsibilities. Familiarise yourself with customer service principles and administrative tasks, as these will likely come up in your interview.

Show Off Your Skills

Prepare to discuss your experience with MS Excel, Word, and PowerPoint. Think of specific examples where you've used these tools effectively, especially in a fast-paced environment. This will demonstrate your capability to handle the role.

Practice Makes Perfect

Consider doing mock interviews with a friend or family member. Focus on common questions related to customer service and administration, and practice articulating your thoughts clearly and confidently.

Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready about the company culture or the team you'll be working with. This shows your interest in the role and helps you gauge if it's the right fit for you.