At a Glance
- Tasks: Support the sales team and ensure exceptional client care throughout the travel process.
- Company: Join a fabulous travel company known for luxury tours and tailor-made trips.
- Benefits: Enjoy a generous salary, bonuses, and travel perks in a fun, creative environment.
- Other info: Hybrid working, Monday to Friday hours, and opportunities for career progression.
- Why this job: Kickstart your career in travel while exploring Africa and making unforgettable experiences.
- Qualifications: Operations or administration experience with a passion for travel and knowledge of Africa.
The predicted salary is between 30000 - 40000 £ per year.
Platinum Travel Recruitment are seeking an experienced Africa Travel Operations Executive to join a fabulous travel company, hybrid working. Our client offers luxury tours and tailormade trips with a great reputation in the industry. This is an exciting travel role for an organised administration and/or operations professional from a travel or non-travel background seeking a career in the industry who has travelled Africa.
Africa Travel Operations Executive Duties:
- Support the travel sales team throughout the entire sales process.
- Ensure the highest standards of client care at all times.
- Check availability of ground travel arrangements and prepare quotes for the sales team.
- Finalise itineraries and book all aspects of client trips.
- Identify opportunities to upsell and cross-sell travel products.
- Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded.
- Work with the sales team to deliver exceptional customer service.
- Ensure all upgrades are booked, confirmed with suppliers, and invoiced to the client where applicable.
- Contact accommodation providers to confirm upgrades are in place and that key events such as anniversaries and birthdays are diarised.
Africa Travel Operations Executive - Benefits:
- Career progression
- Monday to Friday office hours
- Contributory pension
- The atmosphere in the office is creative, varied, fun and challenging, as well as business-like and focused.
- Team days out are on offer with an opportunity to share a laugh together.
- Training
- Generous salary & bonus
- Cycle to work scheme
- Childcare voucher scheme
- Birthday off
- Travel perks
To be considered for the Africa Travel Operations Executive role the candidate must have operations and/or administration experience with some knowledge of Africa. Locations ideal for the role include: Hungerford, Salisbury, Wexcombe, Burbage, Shalbourne, Andover and surrounding.
Travel Operations Executive. Job in Hungerford LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
Join a dynamic and innovative travel company as a Travel Operations Executive in Hungerford, where you will thrive in a creative and supportive work environment. With a focus on employee growth, the company offers excellent career progression, generous benefits including a contributory pension and travel perks, and a vibrant office culture that encourages teamwork and fun. This is an ideal opportunity for those passionate about travel and looking to make a meaningful impact in the luxury travel sector.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Executive. Job in Hungerford LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who have experience with Africa. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its offerings. Show off your knowledge of luxury tours and tailor-made trips, and don’t forget to highlight your own travel experiences in Africa!
✨Tip Number 3
Practice your customer service skills! Since client care is key in this role, think of examples from your past where you went above and beyond to meet client expectations. This will impress during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fabulous team.
We think you need these skills to ace Travel Operations Executive. Job in Hungerford LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Africa Travel Operations Executive role. Highlight any travel experience, especially in Africa, and showcase your organisational skills to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about travel and how your background makes you a great fit for this position. Don’t forget to mention any relevant operations or administration experience.
Showcase Your Customer Service Skills:Since client care is key in this role, make sure to include examples of how you've provided exceptional service in previous jobs. We love seeing candidates who understand the importance of going above and beyond for clients!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Africa
Make sure you brush up on your knowledge of Africa before the interview. Familiarise yourself with popular destinations, cultural nuances, and travel trends. This will not only show your passion for the role but also help you engage in meaningful conversations with the interviewers.
✨Showcase Your Organisational Skills
As a Travel Operations Executive, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you ensured client satisfaction and met deadlines, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as dealing with last-minute changes or client complaints. Prepare clear, structured responses that showcase your critical thinking and customer service skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific travel products they offer. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
