At a Glance
- Tasks: Manage high-profile client relationships and ensure exceptional service delivery.
- Company: Join a growing team at a dynamic company in Huddersfield.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on growth and client satisfaction.
- Why this job: Be the key contact for clients and drive impactful partnerships.
- Qualifications: Experience in client services and strong communication skills required.
The predicted salary is between 42000 - 42000 £ per year.
Location - Huddersfield - Hybrid
Monday to Friday - 9.00am - 5.30pm
Salary - DOE - up to 42,000 Per Annum
About the Role
We're looking for a commercially minded Client Services Manager to join a growing team, managing a portfolio of high-profile clients across multiple sectors. You’ll take ownership of client onboarding, delivery, and ongoing account management, ensuring an exceptional level of service while identifying opportunities to grow revenue and strengthen long-term partnerships. This is a highly visible role where you’ll act as a key point of contact, working closely with both clients and internal teams to deliver results, drive engagement, and secure renewals.
Key Responsibilities
- Manage and develop key client relationships, ensuring a consistently high level of service
- Oversee onboarding, campaign delivery, and ongoing account performance
- Act as the main point of contact for clients, handling requests and coordinating delivery with internal teams
- Analyse performance data to identify trends, insights, and growth opportunities
- Lead client meetings and presentations, sharing updates on performance, products, and market insights
- Work collaboratively across marketing, technical, and operational teams
- Support new business activity by contributing to pitches and client opportunities
- Develop and implement account growth and retention strategies
- Ensure all contractual obligations and service standards consistently met
- Represent the business at industry events and client meetings
What We're Looking For
- Proven experience in a client services, account management, or customer success role
- Strong communication skills with the ability to engage confidently with senior stakeholders
- Commercial awareness with a focus on growth, retention, and client satisfaction
- Analytical mindset with the ability to interpret data and provide actionable insights
- Highly organised, proactive, and able to manage multiple priorities
- Confident using tools such as Excel and PowerPoint
- Ability to thrive in a fast-paced, client-focused environment
Desirable Skills
- Experience working with large or enterprise-level clients
- Knowledge of marketing, data, or digital service delivery
- Strategic thinking with a creative approach to problem-solving
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Client Services Manager. Job in Huddersfield LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Client Services Manager at our Huddersfield location, you will be part of a dynamic and supportive team that values collaboration and innovation. We offer a hybrid working model, competitive salary, and opportunities for professional growth, ensuring you can thrive in your role while managing high-profile clients. Our commitment to employee development and a positive work culture makes us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager. Job in Huddersfield LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client services. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you’ve identified trends or growth opportunities, as this will resonate well with hiring managers looking for a commercially minded candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform. So, get your application in and let’s make it happen!
We think you need these skills to ace Client Services Manager. Job in Huddersfield LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Services Manager. Highlight your experience in managing client relationships and any relevant achievements that showcase your ability to deliver exceptional service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client accounts and driven growth in previous positions.
Showcase Your Analytical Skills:Since the role requires an analytical mindset, don’t forget to mention any experience you have with data analysis. Share how you've used insights to improve client performance or identify new opportunities.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate your ability to manage and develop client relationships effectively.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've engaged with senior stakeholders in the past. Use specific instances where your communication led to successful outcomes, as this role requires strong interaction with clients and internal teams.
✨Demonstrate Analytical Thinking
Be ready to talk about how you've used data to drive decisions in previous roles. Bring examples of performance analysis that led to actionable insights, showcasing your analytical mindset and commercial awareness.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as handling a difficult client or identifying growth opportunities. Practising your responses will help you feel more confident and show your strategic thinking skills.
