At a Glance
- Tasks: Manage tenancies, resolve neighbourhood issues, and ensure compliance with housing regulations.
- Company: Join a dynamic team at LilyLifestyle Jobs in Peterborough.
- Benefits: Competitive salary, car allowance, hybrid work, and career development opportunities.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: CIH Level 3 or willingness to pursue, plus experience in housing management.
The predicted salary is between 38746 - 38746 £ per year.
Salary: £38,746.40 (plus car allowance of £2,750) per year.
Contract: Permanent, full time.
Your week: 36.25 hours Monday to Friday 9am to 5.15pm.
Location: Hybrid with a weekly presence in our Peterborough office. Travel required in and around the area.
Snapshot of your role
- Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.
- Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.
- Minimise voids and support efficient re-letting of properties while maintaining high standards.
- Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies.
- Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.
- Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.
- Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.
What we’re looking for
- CIH Level 3 qualification, or willingness to work towards it.
- Proven experience in estate and neighbourhood management within a housing environment.
- Experience of managing people, including providing direction and performance support where required.
- Strong understanding of housing regulation and the ability to apply this in practice.
- Experience of building effective relationships with local authorities and external partners.
- Confidence using housing management systems and maintaining accurate records.
- Ability to work flexibly across a large geographical area and prioritise a varied workload.
- A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.
- DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Housing Officer. Job in Peterborough LilyLifestyle Jobs employer: United Cerebral Palsy of Georgia
As a Housing Officer with us in Peterborough, you will join a supportive and dynamic team dedicated to making a positive impact in the community. We offer a competitive salary, a car allowance, and a hybrid working model that promotes work-life balance while providing opportunities for professional growth and development. Our inclusive work culture encourages collaboration and innovation, ensuring that you have the resources and support needed to excel in your role and contribute to improving local neighbourhoods.
Contact Details:
United Cerebral Palsy of Georgia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer. Job in Peterborough LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and join relevant online groups. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want you to showcase how your experience aligns with their mission, especially in managing tenancies and community relations.
✨Tip Number 3
Practice your responses to common interview questions related to housing management. Think about specific examples from your past roles that demonstrate your skills in compliance and relationship building.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Housing Officer. Job in Peterborough LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Officer role. Highlight your experience in estate and neighbourhood management, and don’t forget to mention any relevant qualifications like the CIH Level 3. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing and how you can contribute to our team. Be sure to mention your experience with local authorities and community partners, as this is key for us.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've handled complex tenancy issues or improved estate standards. We love seeing candidates who can demonstrate their ability to stay calm and effective under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at United Cerebral Palsy of Georgia
✨Know Your Housing Regulations
Make sure you brush up on housing regulations and compliance issues before the interview. Being able to discuss how you've applied these in your previous roles will show that you're not just familiar with the theory, but also know how to put it into practice.
✨Showcase Your Relationship-Building Skills
Since building relationships with local authorities and community partners is key, prepare examples of how you've successfully collaborated with others in the past. Highlight any specific outcomes that resulted from these partnerships to demonstrate your effectiveness.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss complex tenancy and neighbourhood issues you've managed. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to remain calm and effective under pressure.
✨Prepare for Practical Scenarios
Expect to face situational questions or role-play scenarios during the interview. Think about how you would handle pre-tenancy interviews or address compliance-related cases, as this will give the interviewers insight into your practical skills and thought process.
